Italian–English Customer Support Specialist

Mollie; Extremadura; Presencial; EUR 24.000 - 34.000; Jornada completa

Descripción de la vacante

A leading fintech company in Extremadura is seeking a Customer Support Specialist to act as the first point of contact for merchants. You will provide proactive support to customers, advise on products, and contribute to the customer experience. The ideal candidate is fluent in Italian and English and has strong problem-solving skills. This role offers opportunities for personal growth and development within the company.

Servicios

Regular feedback and performance reviews

Transparent salary reviews

Career development opportunities

Formación

• Experience in customer service or communication roles.
• Ability to handle and resolve customer inquiries effectively.
• Willingness to learn about Mollie's products and services.

Responsabilidades

• Act as the first point of contact for customer inquiries.
• Proactively advise customers on Mollie products.
• Contribute to improving the overall customer experience.
• Listen to customer feedback and align support efforts.

Conocimientos

Fluent in Italian and English

Ability to quickly adapt to changing environments

Problem-solving skills

Communication skills

Descripción del empleo

A leading fintech company in Extremadura is seeking a Customer Support Specialist to act as the first point of contact for merchants. You will provide proactive support to customers, advise on products, and contribute to the customer experience. The ideal candidate is fluent in Italian and English and has strong problem-solving skills. This role offers opportunities for personal growth and development within the company.