Inside SW Tech Advisor with French language

HP; Madrid; Híbrido; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A leading tech company is seeking a Digital Software Advisor in Madrid to serve as a technical bridge between digital innovation and customer success. You will validate software opportunities and deliver training sessions to enhance customer investments. Ideal candidates have 3-5 years of relevant experience, strong communication skills, and fluency in English and French. This role promotes a hybrid work model, ensuring work-life balance and offers growth through ongoing learning and mentorship opportunities.

Servicios

Access to HP's learning platforms

Certification paths

Mentorship programs

Formación

• 3‑5+ years of experience in Technical Pre‑Sales, Solution Architecture, or a similar customer‑facing technical role.
• Fluency in English & French is required.
• Experience with scripting languages (e.g., PowerShell) for automation and device management.

Responsabilidades

• Partner closely with Sales Representatives to technically qualify new software opportunities.
• Lead the end-to-end execution of Proof of Concepts.
• Orchestrate high-impact, remote demonstrations of HP's software suite.
• Design and deliver technical enablement sessions.

Conocimientos

SaaS models

Endpoint Management

Cybersecurity fundamentals

Communication Skills

Problem Solving

Descripción del empleo

About the Role

As a Digital Software Advisor in our Barcelona Hub, you will serve as the technical bridge between HP's digital innovation and our customers' success. You will be the trusted expert responsible for validating complex opportunities, demonstrating the tangible value of our software portfolio (including HP Workforce Experience, Security, and Collaboration solutions), and ensuring our partners are empowered to win.

You will join a dynamic, international team where your technical acumen will directly influence sales revenue and customer satisfaction.

What you'll do

Opportunity Validation : Partner closely with Sales Representatives to technically qualify new software opportunities. You will analyse customer environments and business goals to validate that HP's digital solutions are the perfect fit, ensuring a high-probability pipeline.

Deliver Proof of Concepts (POCs) : Lead the end-to-end execution of Proof of Concepts. You will configure software environments, define success criteria with the client, and guide them through the testing phase to prove technical viability and business value.

Conduct Remote Demonstrations : Orchestrate high-impact, remote demonstrations of HP's software suite. You must be able to tailor your narrative to your audience—shifting seamlessly from deep-dive technical features for IT Admins to ROI-focused business outcomes for C-Level executives.

Customer & Partner Training : Design and deliver technical enablement sessions. You will train customers to maximize their investment and run workshops for Channel Partners to ensure they are equipped to position, sell, and support HP software effectively.

Escalation Support : Act as the primary technical escalation point for critical issues during the sales cycle or early deployment. You will troubleshoot blockers and collaborate with Level 3 Support and Engineering to resolve complex challenges and maintain customer trust.

Voice of the Customer : Capture insights from the field—including feature requests, competitive intelligence, and deployment friction—and feed them back to Product Management to shape the future roadmap of HP's digital services.

What you bring

Experience : 3‑5+ years of experience in Technical Pre‑Sales, Solution Architecture, or a similar customer‑facing technical role.

Technical Proficiency :

• SaaS models
• Endpoint Management (e.g., MS Intune, VMware Workspace ONE)
• Cybersecurity fundamentals

Familiarity with Windows OS architecture and telemetry data is essential.

Communication Skills : Exceptional presentation abilities. You are comfortable commanding a virtual room and explaining complex technical concepts to non‑technical stakeholders.

Language

Fluency in English & French is required.

Problem Solving : A proactive, analytical mindset with the ability to troubleshoot technical issues under pressure and navigate ambiguity.

What sets you apart

Experience with scripting languages (e.g., PowerShell) for automation and device management.

Industry certifications such as Microsoft 365 Certified: Endpoint Administrator Associate and ITIL Foundation.

A passion for the "Future of Work" and Digital Employee Experience (DEX) trends.

Why HP Barcelona?

Our Barcelona site is a global center of excellence and one of HP's most international hubs, hosting employees from over 60 nationalities.

Flexibility : We offer a hybrid work model that promotes work‑life balance.

Growth : Access to HP's endless learning platforms, certification paths, and mentorship programs.

Impact : Join a company recognized as one of the world's most sustainable corporations.

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's

EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"