Icelandic Speaking Junior Customer Support Representative

Cross Border Talents; Barcelona; Presencial; EUR 25.000 - 30.000; Jornada completa

Descripción de la vacante

An international company in Barcelona is seeking a Junior Customer Support Representative for the Icelandic market. This entry-level role offers competitive salary and comprehensive training. Responsibilities include delivering exceptional support via various channels, addressing customer inquiries, and ensuring a positive experience. Ideal candidates are fluent in Icelandic and possess strong communication skills, with no previous experience required.

Servicios

Competitive salary

Health insurance

Meal allowances

Paid vacation

Professional development opportunities

Formación

• Native or fluent proficiency in Icelandic (spoken and written).
• Strong communication and interpersonal skills.
• A passion for helping others with a customer-centric mindset.

Responsabilidades

• Deliver outstanding customer support via phone, email, and chat in Icelandic.
• Address customer inquiries and resolve issues effectively.
• Collaborate with team members to tackle complex cases.

Conocimientos

Native or fluent proficiency in Icelandic

Strong communication and interpersonal skills

Customer-centric mindset

Willingness to learn

Ability to work in a team

Descripción del empleo

Job Description: Junior Customer Support Representative (Icelandic Market) – Barcelona

Are you a native or fluent Icelandic speaker excited to launch your career in a lively international environment? We are looking for a Junior Customer Support Representative to join our enthusiastic team in Barcelona! Whether you have experience or are just beginning your professional journey, this position offers a competitive salary, attractive benefits, and the chance to grow your skills. No prior experience? No problem—we provide comprehensive training!

Key Responsibilities

• Deliver outstanding customer support via phone, email, and chat in Icelandic
• Address customer inquiries, provide product information, and resolve issues effectively
• Ensure professionalism and empathy in all customer interactions
• Collaborate with team members to tackle complex cases and share best practices
• Adapt quickly to new tools and processes in a fast-paced environment

What You Bring

• Native or fluent proficiency in Icelandic (spoken and written)
• Strong communication and interpersonal skills
• A passion for helping others and a customer-centric mindset
• Willingness to learn and develop your skills—no experience necessary!
• Ability to excel in a collaborative and dynamic team setting

What We Offer

• Competitive salary with opportunities for career advancement
• Comprehensive benefits package including health insurance, meal allowances, and more
• A vibrant, modern office located in the heart of Barcelona
• Professional development opportunities to help you grow and succeed
• Paid vacation and additional perks to enjoy all that Barcelona has to offer