Guest Experience Receptionist | Multilingual & Permanent

Life Time; Barcelona; Presencial; EUR 25.000; Jornada completa

Descripción de la vacante

A leading accommodation provider in Barcelona is seeking a Receptionist to manage daily front desk operations and deliver exceptional guest experiences. The ideal candidate should possess strong customer service orientation, along with administrative management skills and experience in hotel reception. This role offers a stable job in a dynamic environment with a permanent contract and an annual salary of €25,000. Fluency in Spanish, English, and French is essential, and knowledge of Mews PMS system is a plus.

Servicios

Stable job in a dynamic growing company

Permanent contract

Monday to Sunday rotating schedule without night shifts

Formación

• Essential experience in hotel reception or similar roles.
• Must be people-oriented with a strong vocation for customer service.
• Service and quality-oriented.

Responsabilidades

• Carry out daily front desk operations including check-in and check-out.
• Provide customer service and resolve conflicts for guests.
• Manage incoming calls and follow up on potential B2C sales.

Conocimientos

Customer service orientation

Administrative management skills

Language proficiency in Spanish, English, French

Herramientas

Mews PMS system

Descripción del empleo

A leading accommodation provider in Barcelona is seeking a Receptionist to manage daily front desk operations and deliver exceptional guest experiences. The ideal candidate should possess strong customer service orientation, along with administrative management skills and experience in hotel reception. This role offers a stable job in a dynamic environment with a permanent contract and an annual salary of €25,000. Fluency in Spanish, English, and French is essential, and knowledge of Mews PMS system is a plus.