Global Omnichannel Engagement Lead - Healthcare

Sobi; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global biopharmaceutical company is seeking a Global Omnichannel Customer Engagement Lead to enhance customer experiences across platforms. The role focuses on developing omnichannel strategies, collaborating with cross-functional teams, and managing digital content effectively. Candidates should have strong digital experience in the pharmaceutical industry and leadership skills. Join us to make a significant impact in the healthcare industry while working in a fast-paced and innovative setting.

Servicios

Competitive benefits package

Culture of empowerment and innovation

Formación

• Experience in leading extensive digital projects within the pharmaceutical industry.
• Ability to communicate complex strategies in simple narratives.
• Experience managing change and operating in uncertain environments.

Responsabilidades

• Develop omnichannel plans aligned to brand strategy.
• Collaborate with cross-functional teams to create personalized customer journeys.
• Enhance and evolve Sobi’s HCP portal.

Conocimientos

Digital/omnichannel experience

Analytic skills

Cross-cultural leadership

Project management

Fluency in English

Educación

University degree – Marketing, Engineering, Data or Computer Science

Herramientas

CRM ecosystems (e.g. Veeva)

Qlick / Power BI

Descripción del empleo

A global biopharmaceutical company is seeking a Global Omnichannel Customer Engagement Lead to enhance customer experiences across platforms. The role focuses on developing omnichannel strategies, collaborating with cross-functional teams, and managing digital content effectively. Candidates should have strong digital experience in the pharmaceutical industry and leadership skills. Join us to make a significant impact in the healthcare industry while working in a fast-paced and innovative setting.