Global Number Operations Lead

Aircall; A distancia; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading global communications platform based in Spain is looking for a seasoned leader to head the Number Operations team, delivering exceptional support and driving strategic initiatives. Candidates should have over 5 years of experience in Number Operations, strong project management skills, and a passion for customer service. Join a diverse team and thrive in a fast-paced environment focused on growth and innovation.

Servicios

Competitive salary package

Work-life balance

Fast-learning environment

Inclusive workplace

Formación

• 5+ years of experience in Number Operations or related field.
• 2+ years in a management role with high-performing teams.
• Exceptional verbal and written communication skills.

Responsabilidades

• Lead and mentor a global team of 20 contributors and managers.
• Build and manage OKRs in collaboration with various departments.
• Establish robust relationships with carrier partners.

Conocimientos

Customer support technologies

Analytical skills

Project management

Communication skills

Creative problem solving

Herramientas

Zendesk

Gsheet

Looker

SQL

Descripción del empleo

A leading global communications platform based in Spain is looking for a seasoned leader to head the Number Operations team, delivering exceptional support and driving strategic initiatives. Candidates should have over 5 years of experience in Number Operations, strong project management skills, and a passion for customer service. Join a diverse team and thrive in a fast-paced environment focused on growth and innovation.