GCC Sales Manager- Four Seasons Hotel Madrid

Four Seasons Hotels and Resorts; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading luxury hotel brand in Madrid is seeking an experienced GCC Sales Manager. The role involves promoting and selling to the GCC market while maintaining strong relationships with clients. Ideal candidates will have at least 4 years of luxury hotel sales experience, fluency in Arabic, and a Hospitality Management Degree. This position offers a dynamic working environment with opportunities to exceed sales goals and enhance client satisfaction.

Formación

• 3 to 5 years of experience in high-end luxury hotel sales with a strong client portfolio.
• EU work permit required.
• Flexible working hours and willingness to travel.

Responsabilidades

• Promote and sell to all market segments within the GCC region.
• Manage sales activities, including inquiries and negotiations.
• Coordinate successful group bookings and maintain client relationships.

Conocimientos

Fluency in Arabic

Strong communication skills

Presentation skills

Attention to detail

Customer service skills

Educación

Hospitality Management Degree

Herramientas

Salesforce

Opera

Descripción del empleo

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated. Our team members worldwide create exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that enabling our people to deliver these experiences requires a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect. Whether you work, stay, live, or discover with us, our purpose is to create lasting impressions. We believe life is richer when we connect with people and the world around us.

About the location :

Four Seasons Hotel Madrid is a historic landmark infused with modern energy. Located in the heart of Madrid, within walking distance of key attractions, it features seven historic buildings transformed into a dynamic destination. Highlights include rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning restaurant Isa, a four-level Wellness Centre with a pool terrace, and luxury amenities.

GCC Sales Manager based in Madrid

About Four Seasons Hotels and Resorts :

Four Seasons Hotel Madrid, situated in Centro Canalejas Madrid, is a collection of seven heritage buildings offering 200 guest rooms, 39 suites, 22 luxury residences, a Michelin-starred restaurant, an expansive roof terrace, a gastrobar, a Spa, event spaces, and retail outlets.

The Role of a Sales Manager :

We seek a talented GCC Sales Manager in Madrid to promote and sell to all market segments within the GCC region. The role involves prospecting, securing business, and achieving sales quotas through direct client engagement, calls, tradeshows, and networking. The manager will work closely with Sales, Marketing, and Revenue teams to meet revenue goals, manage relationships with agencies and key clients, and coordinate with internal departments for flawless execution of bookings and events. The ideal candidate has at least 4 years of luxury hotel sales experience, is fluent in Arabic, and preferably holds a Hospitality Management Degree.

• Develop and maintain relationships with agencies, government, and royal clients.
• Manage sales activities within the GCC market, including inquiries, negotiations, proposals, and closures.
• Coordinate with internal departments to ensure successful group bookings and VIP visits.
• Create and analyze sales reports and forecasts.
• Attend trade shows and networking events to promote GCC business.
• Maintain organized client files and ensure compliance with documentation standards.
• Follow up on amenities, upgrades, and special requests to ensure satisfaction.
• Collaborate with the Commercial Director on marketing strategies.
• Maintain flexibility in work hours and availability.
• Ensure high service standards and guest satisfaction.
• Stay updated on hotel promotions and services relevant to the government market.
• Handle purchase orders and office supplies per company procedures.
• Maintain a professional office environment and respond effectively to emergencies.

Our Ideal GCC Sales Manager candidate will have

3 to 5 years of experience in high-end luxury hotel sales with a strong client portfolio and regional contacts.

Fluency in Arabic and an EU work permit.

Strong communication and presentation skills, both virtual and in-person.

Knowledge of Salesforce, Opera, or similar systems is preferred.

Understanding of hotel operations.

Attention to detail and anticipatory service skills for high-expectation guests.

Flexibility in working hours and willingness to travel.

Ability to work as part of a cohesive team focused on guest experience.

Demonstrate personality and service style aligned with Four Seasons standards.

Professional passion and commitment to excellence.

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