French-Speaking SaaS Onboarding Specialist

BizAway S.r.l. (ES); Barcelona; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A growing travel management company in Spain is looking for an Implementation Specialist fluent in French to enhance the onboarding experience for clients. This role involves managing projects, coordinating teams, and optimizing user engagement through effective platform setups. Ideal candidates should possess strong communication skills and experience in project coordination and data tasks, including Excel proficiency. The company offers attractive compensation, equity, and a hybrid work environment.

Servicios

Attractive compensation including equity

Hybrid working with flexible policy

Multicultural and international team

Free coffee and beers

Formación

• Fluent in English; other languages are a plus.
• Ability to manage client relationships confidently.
• Experience in SaaS, travel tech, or customer onboarding preferred.

Responsabilidades

• Own the onboarding journey for mid-market clients.
• Lead consultative conversations to gather customer requirements.
• Utilize best practices for client configurations.
• Manage the rollout of the platform.
• Deliver tailored training sessions for stakeholders.
• Monitor post-onboarding behavior and provide support.
• Collaborate with cross-functional teams for onboarding success.

Conocimientos

Excellent oral and written communication skills

Project coordination

Organizational skills

Comfortable with data setup tasks

Clear communication style

Proactivity

Herramientas

Salesforce

Zendesk

Excel/Google Sheets

Descripción del empleo

A growing travel management company in Spain is looking for an Implementation Specialist fluent in French to enhance the onboarding experience for clients. This role involves managing projects, coordinating teams, and optimizing user engagement through effective platform setups. Ideal candidates should possess strong communication skills and experience in project coordination and data tasks, including Excel proficiency. The company offers attractive compensation, equity, and a hybrid work environment.