Field Service Engineer

Dover; A distancia; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading global manufacturer is seeking a Field Service Engineer to provide technical support and maintenance in Valencia, Spain. The role requires 2-3 years of relevant experience and fluency in Spanish. You will be involved in installations and training, while also working closely with sales teams to enhance customer satisfaction. This position offers remote work flexibility and various benefits including a bonus scheme and health insurance.

Servicios

Bonus scheme

Health & Life Insurance

Meal allowance

Flex Salary

Company car

Employee Assistance Program

Fringe benefits

Growth Opportunities

Formación

• 2-3 years’ experience as Field Service Engineer or Technical Service Engineer.
• Ability to assess technical situations and proactively advise on solutions.
• Strong time management and multi-tasking skills.

Responsabilidades

• Perform installations and maintenance activities.
• Provide technical support and training to customers.
• Complete service reports and maintain service product information.

Conocimientos

Field Service Engineering Experience

Technical Assessment Skills

Excellent Communication Skills

Spanish Fluency

Intermediate English

Descripción del empleo

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As Field Service Engineer you will be a part of our technical service team in your assigned area in Spain, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

What you will do:

• Perform pre-installations, Installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving the up‑time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department.
• Travel to customers site within your assigned area along with occasional travel nationally to attend training events and meetings.

What you need to have:

Essential

• At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Ability to follow procedures and plan time effectively.
• Ability to manage multiple tasks.
• Excellent communication skills.
• High level of Spanish and Intermediate level English.

Desirable

• Certification relating to Mechanical, Electrical/Electronics, Networking, Vision cameras or software capabilities.
• Expert knowledge of technical products, ideally like Markem-Imaje’s product range.

What we offer:

• Bonus scheme
• Health & Life Insurance
• Meal allowance
• Flex Salary
• Company car
• Employee Assistance Program
• Fringe benefits (Christmas, birth/adoption)
• Recruitment Referral bonus
• Growth Opportunities within an international environment

You’ll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit.
• Winning through customers.
• High ethical standards, openness and trust.

• Expectations for results.
• Respect and value people.

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear fromyou.

Work Arrangement :Remote

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review Recruitment Fraud Notice on our careers site.

This position may be located in :EMEA : Spain : Valencia : Valencia

Sub Division:Direct Distribution Spain

Job Requisition ID:63727

Job Function : Engineering; Customer Service