Facilities and Operations Officer

CES - MATLAB® in the Middle East; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading engineering software company in Madrid is seeking an Operations Manager to establish its first local presence. The role involves managing day-to-day operations and developing efficient processes for sales, finance, and customer operations, with an emphasis on Salesforce workflow management. Candidates should have a bachelor's degree and at least 3 years of experience in operations. This position offers a flexible hybrid working environment and the opportunity to shape local operations.

Servicios

Opportunity to shape local operations

Flexible hybrid work environment

Formación

• 3+ years of experience in operations, process development, or project coordination.
• Proven experience with Salesforce administration or workflow definition.
• Fluency in Spanish and English required, Italian or Portuguese a plus.

Responsabilidades

• Manage day-to-day operations in Spain, coordinating with internal teams and vendors.
• Set up local operations processes, including order management and invoicing.
• Define and maintain Salesforce workflows for business operations.

Conocimientos

Operational management

Salesforce administration

Process development

Bilingual in Spanish and English

Microsoft Office 365 proficiency

Educación

Bachelor’s degree in Business Administration, Engineering or related field

Herramientas

Salesforce

CRM systems

Microsoft Office 365

Descripción del empleo

Operations Manager

Company: CES Iberia S.L.

Location: Madrid (Hybrid)

Employment Type: Full-time, Permanent

CES Iberia is part of an international technology group delivering engineering software solutions across Europe and the Middle East. Our team supports universities, industrial clients, and public institutions through innovative tools and digital transformation initiatives.

We are opening a new office in Madrid and are looking for our first hire — a talented Operations Manager who will help establish the company’s local presence and build solid operational foundations.

Responsibilities

• The Operations Manager will be responsible for setting up and managing day-to-day operations in Spain, coordinating with internal teams and the vendor, and developing efficient processes that ensure smooth execution of sales, finance, and customer operations.
• Set up and manage local operations processes (order management, invoicing, reporting).
• Define and maintain Salesforce workflows to automate and streamline business operations.
• Manage Salesforce consultants to ensure configurations align with internal requirements and best practices.
• Design, document, and improve operational processes to support scalability and compliance.
• Liaise with suppliers, customers, and partners to ensure compliance and timely delivery.
• Oversee administrative aspects related to HR, legal, and procurement.

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• ~3+ years of experience in operations, process development, or project coordination.
• ~ Proven experience with Salesforce administration or workflow definition.
• ~ Fluency in Spanish and English (Italian or Portuguese a plus).
• ~ Proficiency with Microsoft Office 365 and familiarity with CRM systems.

Benefits

• The opportunity to be the first team member in Madrid and shape local operations.
• Flexible hybrid work environment.

Operations Manager – Madrid