Encargado

Amorino; Bilbao; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A dynamic retail company is seeking a Store Manager in Bilbao to lead a team in a fast-paced environment. Responsibilities include motivating staff, ensuring exceptional customer service, managing inventory, and driving sales. Ideal candidates should have retail and food experience, strong leadership abilities, and a customer-focused attitude. The role requires flexibility, with opening hours varying throughout the week.

Formación

• Minimum of 1 year retail and food experience is a must.
• Communication and team spirit are essential skills as well as customer-focused.
• Organized and able to multi-task.
• Able to work at least 45 hours in a week.

Responsabilidades

• Motivates, supervises and trains the staff on standards.
• Ensures quality of customer service.
• Implements actions to engage customers.
• Manages inventory and supervises stocktaking.
• Monitors daily sales and store traffic.
• Responsible for managing the team duties.

Conocimientos

Team motivation

Team management and leadership

Sales and Upselling techniques

Leadership

Listening Skills

Commercial Acumen

Successful experience in the Retail Food and Gelato Industry

Descripción del empleo

Join the Amorino adventure by taking on a central and highly rewarding role : become a Store Manager!

Motivated to join a young and dynamic company? Are you bubbly, versatile, and interested in the Retail Gelato industry? Do you want to commit to a fast-evolving career? Look no further, this offer is made for you!

After a training period on the Amorino know-how, as a Store Manager, you will be a true role model for your team. You will have multiple responsibilities and a main objective : with the help of your team, increase sales by managing the administrative and commercial activities of the store.

Store Manager Responsibilities

• Motivates, supervises and continuously trains the staff on the values and standards of Amorino
• Ensures the quality of customer service
• Implements actions to engage customers
• Manages and optimise inventory, supervises stocktaking, and places orders
• Monitors daily sales and store traffic
• Responsible to manage and organise the team duties
• Have a good understanding of retail food and Gelato industry

Profile

• Team motivation
• Team management and leadership
• Sales and Upselling techniques
• Leadership
• Listening Skills
• Commercial Acumen
• Successful experience in the Retail Food and Gelato Industry – Desirable

Conditions

The opening hours of our stores may vary depending on the location, but a wide range of hours is often practiced (7 days a week, from 10 am to 1.30 am). We are therefore primarily looking for people who are also available in the evenings and on the weekends.

Requirements

• Minimum of 1 year retail and food experience is a must
• Communication and team spirit are essential skills as well as customer-focused
• Organized
• Ability to multi-task
• Able to work min 45 hours in a week