E-Seller: Digital Car Sales & Lead Nurturing (NEV)

BYD Europe; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading electric mobility company in Madrid is seeking an E-Seller to manage online inquiries and enhance customer satisfaction. The ideal candidate has a Bachelor's degree and over 3 years of experience in inside sales or customer service, ideally within the automotive sector. Responsibilities include managing inbound and outbound communications, qualifying leads, and ensuring smooth transitions to dealers. This role offers a chance to grow within a fast-paced, innovative environment dedicated to zero-emission mobility.

Servicios

Professional development opportunities

Dynamic multicultural environment

Influence strategic projects

Formación

• 3+ years of experience in inside sales, telesales, or customer service.
• Experience with dealers or retail networks is a strong plus.
• Proficiency in managing multiple leads simultaneously.

Responsabilidades

• Manage inbound inquiries through various channels professionally.
• Conduct outbound calls and follow-ups to generate new opportunities.
• Match customers with appropriate dealers for high-quality handover.

Conocimientos

Inside sales

Customer service

Lead management

Multichannel communication

Analytical skills

Excellent communication

Customer-centric approach

Educación

Bachelor’s degree in Business, Marketing, or Communications

Herramientas

CRM systems

WhatsApp Business

Email communication

Descripción del empleo

A leading electric mobility company in Madrid is seeking an E-Seller to manage online inquiries and enhance customer satisfaction. The ideal candidate has a Bachelor's degree and over 3 years of experience in inside sales or customer service, ideally within the automotive sector. Responsibilities include managing inbound and outbound communications, qualifying leads, and ensuring smooth transitions to dealers. This role offers a chance to grow within a fast-paced, innovative environment dedicated to zero-emission mobility.