Desktop IT Support Specialist (Windows/macOS/Linux)

Axiom Technologies; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A global IT services provider based in Madrid seeks a Desktop Support Technician. This role involves providing first- and second-level support for desktops, laptops, and mobile devices, troubleshooting various hardware and software issues, and maintaining accurate documentation of IT equipment. Candidates should possess a degree in Computer Science or a related field and have at least one year of experience in a similar role. Excellent communication skills and familiarity with ticketing systems are essential.

Formación

• 1+ year of experience in a desktop support or IT technician role.
• Strong knowledge of Windows OS and basic networking concepts.
• Familiarity with ticketing systems.

Responsabilidades

• Provide first- and second-level support for desktops and laptops.
• Install, upgrade, and maintain operating systems and software applications.
• Troubleshoot hardware and software issues.

Conocimientos

Desktop support

Troubleshooting

Communication skills

Interpersonal skills

Educación

Bachelor’s degree in Computer Science or related field

Herramientas

Windows OS

Office 365

ServiceNow

JIRA

Descripción del empleo

A global IT services provider based in Madrid seeks a Desktop Support Technician. This role involves providing first- and second-level support for desktops, laptops, and mobile devices, troubleshooting various hardware and software issues, and maintaining accurate documentation of IT equipment. Candidates should possess a degree in Computer Science or a related field and have at least one year of experience in a similar role. Excellent communication skills and familiarity with ticketing systems are essential.