Customer Support Specialist (remote -english)

innocent drinks; A distancia; EUR 50.000 - 70.000; A tiempo parcial

Descripción de la vacante

A leading healthy drinks company in Madrid is looking for a talented customer supply intern. In this role, you will support day-to-day activities, control sales orders, and improve customer service. Ideal candidates will have experience in logistics, supply chain, or customer service, proficiency in English and either Italian or Spanish, and strong analytical skills. This is an internship position offering valuable experience in a vibrant company.

Formación

• Experience in Logistics, Supply Chain, or Customer Service.
• Strong analytical skills and ability to conduct and present results.
• Detail-oriented, comfortable with numbers and IT systems.

Responsabilidades

• Support day-to-day activities for the South and potentially other countries.
• Control sales orders and support specialists in stock positions.
• Be the best friend of our customers, collaborating for success.
• Identify improvement projects for the South region.

Conocimientos

Logistics experience

Supply Chain experience

Customer Service experience

Proficiency in English

Proficiency in Italian or Spanish

Strong analytical skills

Detail-oriented

Comfortable with IT systems

Herramientas

Excel

ERP system

Descripción del empleo

In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; We’re proud to call ourselves Europe’s favorite little healthy drinks company, but we’re still growing. Now, to help support our growth in the South of Europe, we are looking for a

talented customer supply intern

Responsibilities

• Support the day-to-day activities for the South, and potentially other countries of the region; carbon footprint or cost saving projects, service level improvements and performance analysis.
• Control that all sales orders are correctly imported, checked, and updated if needed in our systems; support our specialists for Iberia and Italy in the follow-up stock positions, overstock and out of stocks; anticipate and improve our service level.
• Customer service: be the best friend of our customers, collaborating and winning together.
• Identify improvement projects for South but also for F+.

Qualifications

• Experience in Logistics, Supply Chain or Customer Service.
• Proficiency in English and either Italian or Spanish (trilingual is a plus).
• Strong analytical skills and ability to conduct and present results.
• Detail-oriented, comfortable with numbers, big or small, and with IT systems, especially Excel.
• Familiarity with an ERP system (even remotely).

Type of contract: internship

How to apply

Please, send us your CV and your cover letter in English at