Customer Support | $40/hr Remote

Crossing Hurdles; España; A distancia; EUR 10.000 - 30.000; A tiempo parcial

Descripción de la vacante

A recruitment firm is seeking a skilled Customer Support Specialist for a remote role. The position involves creating and optimizing AI prompts, defining evaluation standards, and conducting model testing. Candidates should have strong writing and critical thinking skills, and familiarity with tools like ChatGPT is a plus. This position offers flexible hours and competitive pay between $35 and $40 per hour.

Formación

• Strong writing and critical thinking skills are essential.
• Familiarity with AI tools like ChatGPT or similar is beneficial.
• Prior teaching or research experience is an advantage.

Responsabilidades

• Design and optimize prompts for AI models.
• Document evaluation standards for model responses.
• Conduct testing of models against established criteria.
• Collaborate in QA reviews for quality assurance.

Conocimientos

Writing skills

Critical thinking

Attention to detail

Familiarity with ChatGPT

Descripción del empleo

Overview: Join to apply for the Customer Support | $40/hr Remote role at Crossing Hurdles.

Crossing Hurdles is a recruitment firm. We refer top candidates to our partners working with the world’s leading AI research labs to help build and train cutting-edge AI systems.

Type

Hourly Contract (Remote)

Compensation: $35 - $40/hour

Location: Remote

Duration: Flexible (10–40 hrs/week, 1-2 months, extension feasible)

Requirements

• Strong writing and critical thinking skills.
• Familiarity with ChatGPT or similar tools for personal decision-making or hobbies / general interests
• Strong attention to detail and ability to follow precise guidelines
• Breaking down complex concepts into well-crafted text
• Prior teaching or research experience is an advantage, though not mandatory

Role

• Design and Optimize Prompts - Create detailed audio prompts with multiple constraints and instructions.
• Define and Document Evaluation Standards - Establish high-level expectations for correct responses in general audio consumer contexts, and develop comprehensive rubric.
• Conduct Model Testing and Grading - Run prompts through models and assess preliminary outputs against expectations.
• Support Benchmarking and Quality Assurance - Collaborate in QA review processes to ensure prompt tasks and rubrics meet rigor, maintaining consistency and reliability before integration into official benchmarks.

Application Process

• Upload resume
• Participate in AI interview (10 min)
• Written task might be allocated

Note: This is an urgent position; apply asap.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Research and Writing/Editing

Industries

Technology, Information and Media and Broadcast Media Production and Distribution

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