Customer Service - Spanish speaking - 100% remote inGreece

Halvia Talent; A distancia; Jornada completa

Descripción de la vacante

A customer service-focused company is seeking a Customer Service Agent to join their team. This full-time remote position involves providing empathetic support through various channels and resolving customer queries related to orders and refunds. Successful candidates will enjoy comprehensive relocation support to Greece, including airline tickets and accommodation, alongside a competitive salary that includes two extra salaries annually, health care benefits, and opportunities for professional development. Strong English skills and attention to detail are essential.

Servicios

Relocation support including flight tickets and accommodation

Competitive salary with 2 extra salaries per year

Health care benefits

Full paid training by certified instructors

Growth and development opportunities

Free online Greek language courses

Formación

• Customer support experience is nice to have, but not a dealbreaker.
• Ready to relocate to Greece.

Responsabilidades

• Chat with customers via phone, messages & email.
• Resolve queries related to orders, refunds, delivery, and platform use.
• Provide professional and empathetic customer service support.
• Follow response templates and quality standards.
• Perform ad-hoc tasks as required.
• Give product tips & recommendations.

Conocimientos

Fluent in the required language

Strong English skills (written and spoken)

Attention to detail

Problem-solving skills

Ability to remain calm and professional

Descripción del empleo

Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because:

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.