Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Support Specialist to manage customer interactions via phone, chat, and email. This remote role based in Greece prioritizes high customer satisfaction and strong relationships. Candidates should be fluent in Spanish and proficient in English, with exceptional communication and problem-solving skills. The company offers relocation support, competitive salary, health benefits, and professional development opportunities.

Servicios

Complete relocation support to Greece

Competitive monthly salary + 2 extra salaries

Health care benefits

Professional growth opportunities

Free online Greek language courses

Formación

• Proficient in Spanish and English communication.
• Ability to multitask and thrive in a dynamic environment.
• Strong interpersonal skills and empathy.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction and relationships.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Team player in fast-paced environments

Descripción del empleo

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas