Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Velenosi & Meredith Consulting; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A reputable consulting firm is seeking a Content Moderator / Customer Service Specialist fluent in German for their Porto, Portugal office. This role involves moderating user-generated content, assisting users with inquiries, and ensuring a safe online experience. A comprehensive relocation package and a welcoming bonus of 3000 EUR are offered. Join a supportive team and seize opportunities for career growth in a vibrant work environment.

Servicios

3000 EUR Welcome Bonus

Comprehensive relocation package

Paid training and onboarding

Career growth opportunities

Formación

• Must speak German fluently and have strong English skills.
• Passion for online safety and helping users.
• Ability to review and moderate content according to guidelines.

Responsabilidades

• Review and moderate user-generated content according to platform guidelines.
• Assist users via chat, email, or internal systems.
• Maintain accurate documentation of interactions.

Conocimientos

Fluent German

Strong English skills

Empathy

Professionalism

Descripción del empleo

Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Job Openings Content Moderator / Customer Service Specialist with German - Portugal (on-site)

About the job Content Moderator / Customer Service Specialist with German - Portugal (on-site)

🇩🇪 We're Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto, where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.

🔍 What Youll Be Doing:

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

🎁 What We Offer:

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package(including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

📩 Apply now and become part of a mission-driven team in Porto!