Client onboarder

Limelight Media LLC; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading online coaching and sales training academy is seeking an Onboarding Manager in Spain. This full-time remote role requires a bubbly personality and a professional zoom presence to onboard students and ensure a high-quality experience. Candidates should have a minimum of one year of customer service experience and excellent account management skills. The work culture is vibrant and focused on spreading positivity while supporting client needs.

Servicios

Fun atmosphere with games and food

Energetic work environment

Opportunity for career advancement

Formación

• Professional appearance on zoom meetings and when contacting students.
• Excellent customer service with at least 1 year of experience.
• Ability to communicate with clients to satisfy their needs.

Responsabilidades

• Onboard students and clients with a high level of customer service.
• Support students through initial program phases.
• Create a 'Disneyland-like experience' for all students.

Conocimientos

Excellent customer service

Account management skills

Communication skills

Positive attitude

Herramientas

Laptop with internet

Descripción del empleo

LOOK HERE! This is an important position within the company! You will be the first person our clients see. You will NEED to have an amazing zoom presence as well as a DISNEYLAND-LIKE experience for our clients. We are looking for someone with a bubbly personality. We are a crazy bunch here who likes to have fun but also work extremely hard.

I highly suggest you come with a great zoom presence on the interview and an outgoing personality!

We're looking for a full-time Onboarding Manager. Daily tasks include onboarding students / clients with the highest customer service possible. After a successful onboarding you will continue to support these students through their initial part of the program by providing phone calls, texts, emails, etc. The main function of this role is to successfully onboard students and clients while providing a "hand held" experience to get them through the initial part of the program.

This position is the face of the company and should always provide a "disneyland" like experience. In order to be successful in this role, this individual must possess the highest level of customer service, a GREAT attitude and a professional appearance through zoom calls.

Responsibilities

• Show up on Zoom just prior to the meeting, and make a proper introduction and welcome the new student to the academy
• Need to be knowledgeable on all products offered by Mike Barron's Closer Academy
• Review student names and enrolled programs before Onboarding
• Ensure that they have the program access
• Prior to the onboarding schedule, make sure the student joins orientation, Masterminds or live event
• Control the accounts that are assigned to you by making sure students show up to their onboardings and are completing their initial part of the program.
• Create a "Disneyland-like experience" for all students

Qualifications / Requirements

• Professional appearance on zoom meetings and when contacting students
• Excellent customer service with at least 1 year of experience
• Excellent account management skills
• Ability to communicate with clients in order to satisfy their needs.
• POSITIVE ATTITUDE
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
• Desire to be on a team of positive, success-minded individuals
• Must possess the following technology : Laptop with internet, quiet place to work with a professional background, computer savvyness.

Our Purpose

To develop and market products that help individuals to grow in multiple facets in life.

To Increase awareness and skill sets for the public we serve.

To make a significant difference in the quality of life of people not reaching their potential and those often left behind.

To produce and develop Millionaire closers.

By applying, you will show that you are committed to being a SUCCESS, and your success is important to us. I believe in supporting our clients and helping associates achieve their financial goals.

The position is Full Time (remote) between the hours of 8 : 00 AM - 5 : 00 PM Pacific Standard Time (California time zone) Monday through Friday.

About Mike Barron & Limelight Media LLC

My name is Mike Barron and I am the founder of Limelight Media, a leading online coaching and sales training academy. Many of our students are seeking career change and or looking to acquire high-ticket skill sets so as to achieve career advancement and financial freedom. We are leaders in the online coaching industry and have receipts of multiple "Two Comma Club" Awards.

I'm really active on social media (Check out my IG and Tik Tok@The Mike Barron1) and "influence" is a cornerstone of our operation. We create daily content, record coaching calls, case studies, short films, etc... The culture is fast-paced, raw, and fun... I was a former school President in my last job in 2013, and let's just say I'm Far (far) removed from that corporate-type environment. You can learn more about our community here : https : / / www.youtube.com / watch?v=Ldq INft4osw&t=75s.

A CULTURE LIKE NO OTHER!

Limelight Media has a culture like no other! Our mission is to spread positivity and create an uplifting environment for all of our employees. We offer a Disneyland-like experience for everyone we engage with - employees, students, business partners and anyone else we come into contact with. At our facility you will find a fun atmosphere that consists of energetic employees, arcade games, basketball hoops, food and drinks, 85 inch TVs and more! Come be a part of something great!!!

Limelight Media offers many packages that teach personal awareness, sales techniques, skills to become a master closer, and how to become the best version of yourself!

Limelight Media LLC is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.