Call Center Agent (m/f/d) Swedish

Avedo - Eine Marke der Ströer X GmbH; Palma de Mallorca; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading customer service provider is looking for a Customer Support representative fluent in Swedish for their center in Palma de Mallorca. This role involves providing phone support for technical issues, handling service requests, and ensuring customer satisfaction. Offering permanent employment, a competitive salary, and the option to work from home anywhere in Spain.

Servicios

Permanent employment options

Fixed, season-independent salary

Performance-related bonus

Free private supplementary health insurance

Team events and company parties

Formación

• Very good knowledge of Swedish and English required.
• Good working knowledge of MS Office is a must.
• Strong communication skills and service mentality expected.

Responsabilidades

• Provide support through phone for technical issues.
• Complete service requests and ensure customer satisfaction.
• Report on incidents and service requests.

Conocimientos

Very good knowledge of Swedish

Very good knowledge of English

Good working knowledge of MS Office

Strong communication skills

High degree of self-motivation

Willingness to learn

Ability to work independently

Descripción del empleo

Overview

Speaking Swedish isn’t a big deal for you? We are currently looking for a Customer Support (m/f/d) Swedish for our center in Palma de Mallorca. Take the time to apply for this job!

Your Benefits

• permanent employment in full time or part time
• fixed, season-independent salary from day 1, plus performance-related bonus
• opening hours from Monday - Sunday: 6 am - 10 pm
• Work from home from anywhere in Spain! (Canary Islands excluded)
• uncomplicated entry into the job through professional and remunerated induction and training
• free private supplementary health insurance
• big company parties and individual team events

Your Tasks

• provide support through phone for technical issues and hardware troubleshooting
• complete service requests
• reporting on incidents and service requests
• ensuring customer satisfaction

Your Profile

• very good knowledge of Swedish and English
• good working knowledge of MS Office
• strong communication skills and service mentality
• high degree of self-motivation and willingness to learn
• ability to work independently and grasp things quickly

Have we awakened your interest? Then we should definitely get to know each other. Don’t currently have any application documents to hand? Apply as a customer consultant (m/f/d) swedish in just a few minutes. We look forward to hearing from you!

About us
Are you a customer service professional, a thoroughbred salesperson or a career changer? Then our call centre is the right place for you! Everyone is welcome here - regardless of your professional background. We\'ll teach you everything you need for the job! Our strength? Supporting customer communication for various clients. With over 20 call centres in Germany and Europe, we are a strong partner for our customers. To make this a success, teamwork is our top priority. Together, we ensure that we are not only successful, but also create better customer experiences. So, what are you waiting for? Become part of our team and experience the exciting world of customer service!

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