Business Development Officer

AVASK; Madrid; Presencial; EUR 29.000 - 34.000; Jornada completa

Descripción de la vacante

AVASK, a global consultancy in international taxation, is seeking a Business Development Officer in Madrid. The role involves engaging with clients, converting leads, and growing business through effective service sales. Candidates should be fluent in Spanish and English, with a strong background in sales.

Formación

• Background in direct sales and customer service.
• Fluency in Spanish and English is essential.
• Ability to work under pressure and meet deadlines.

Responsabilidades

• Engage and convert business leads through quality conversations.
• Grow revenue by cross-selling services and meeting KPIs.
• Maintain and manage client relationships effectively.

Conocimientos

Sales

Customer Service

Fluency in Spanish

Fluency in English

Communication

Descripción del empleo

AVASK is a global consultancy that specialises in international taxation and business solutions for e-commerce sellers. Established in 2012, we operate across multiple continents and provide expert guidance to over 10,000 clients worldwide. Our mission is to simplify international trade by offering innovative, efficient, and compliant strategies.

Role : Business Development Officer

Location : Madrid

Salary : €29,000

This role will require an individual who will proactively engage and convert hot new business leads. They will conduct quality customer conversations to fact find and understand their needs and upsell and cross sell solutions.

Business Development Officer, the role :

• Serve as the main point of contact, providing tailored services and ensuring compliance.
• Proactively handle all service inquiries, converting them into new opportunities.
• Grow revenue by cross-selling services, engaging new clients, and meeting monthly / quarterly / yearly KPIs.
• Run webinars, podcasts, identify new opportunities, and attend industry events to network and represent the firm.
• Produce marketing material with external partners and other service providers.
• Assist in maintaining partner relationships via organising events and managing network groups.
• Able to take full management responsibility for a portfolio of clients expanding over the UK and the rest of Europe.
• Ensure that all databases and systems are accurate and complete.
• Demonstrating and applying commercial acumen.
• Collaborate with the team in a positive manner.
• Actively connecting with Managers and Directors to suggest any contributions to improve procedures.
• Previous experience in Accountancy is not essential as full training will be provided.

Business Development Officer, the person :

• A background in direct sales and customer service.
• Fluency in Spanish, and English.
• Confident, professional, and friendly so customer relationships are of the highest quality.
• Excellent telephone and writing skills.
• Motivated to achieve targets and interested in helping customers expand & improve their business.
• Organised with proven ability to work under pressure and meet deadlines.
• Excellent multi-tasking ability.
• Works well in a team as well as independently.
• Patience and emotional resilience for dealing with customers.
• Actively listen to customers then smoothly handle & overcome any objections.
• Able to handle complaints and remain calm under pressure.

About AVASK :

AVASK Global Compliance are a rapidly expanding international firm that specialise in VAT, tax and accounting for e-commerce businesses.

AVASK assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay, Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions, to ensuring they are fully compliant.