Associate Director Business Partner Customer to Invoice

Healthcare Businesswomen’s Association; Barcelona; Presencial; EUR 80.000 - 100.000; Jornada completa

Descripción de la vacante

A leading healthcare organization is seeking an Associate Director Business Partner for Customer to Invoice processes in Barcelona, Spain. This role involves strategic leadership, managing global technology roadmaps, and driving process innovation. Ideal candidates will have significant experience in Customer-to-Invoice and S/4HANA implementation, strong communication skills, and a proven track record in stakeholder management. The position offers the opportunity to influence global strategy in a purpose-driven environment.

Formación

• Proven experience in Customer-to-Invoice processes including billing, pricing, and contract management.
• Minimum 5 years’ experience with end-to-end S/4HANA implementation in a global organization.
• Strong verbal and written communication skills in English.
• Ability to translate complex technical solutions into clear business language.

Responsabilidades

• Lead Change Advisory Boards for Customer-to-Invoice (C2I) processes.
• Support global product owners in establishing governance for C2I processes.
• Conduct regional risk assessments for IT initiatives.
• Develop and maintain global technology roadmaps.
• Manage stakeholder relationships and align functions across regions.

Conocimientos

Business Requirements

Commercial Acumen

Stakeholder Management

Strategic Planning

Financial Modeling

Technical Analysis

Educación

Degree in Business Administration or Computer Science

Descripción del empleo

Job Description Summary

#LI-Hybrid

Primary Location: Barcelona, Spain

Other Locations: Prague, Czech Republic

Relocation Support: Novartis is unable to offer relocation support: please only apply if accessible.

Step into a strategic leadership role where your expertise will shape the future of finance and customer-to-invoice processes at Novartis. As Associate Director Business Partner Customer to Invoice, you’ll be the driving force behind global technology roadmaps, process innovation, and transformation programs that directly impact business continuity and operational excellence. Collaborating with senior stakeholders and cross-functional teams, you’ll champion automation, standardization, and governance while ensuring seamless delivery of high‑impact solutions. This is your opportunity to influence global strategy, lead change, and make a meaningful difference in a dynamic, purpose‑driven organization.

Job Description

What you’ll bring to the role:

• Lead Change Advisory Boards for Customer-to-Invoice (C2I) processes to drive transformation and governance.
• Support global product owners in establishing governance and streamlining end‑to‑end C2I processes.
• Conduct regional risk assessments and ensure visibility of IT initiatives across all regions.
• Develop and maintain global technology roadmaps, managing lifecycle and upgrades of tools and applications.
• Co‑own delivery of transformation programs enabled by technology, ensuring measurable business outcomes.
• Manage stakeholder relationships and align activities across functions and regions.
• Ensure operational stability while driving continuous improvement through automation and simplification.
• Oversee demand management, service reviews, escalations, and timely delivery of enhancements.
• Collaborate across IT and business teams to control dependencies and support CORE design processes.
• Act as escalation point, promoting alignment and resolution of issues and risks across stakeholders.

Essential Requirements

• Degree in Business Administration, Computer Science, or a related field
• Proven experience in Customer-to-Invoice processes including billing, pricing, and contract management.
• Minimum 5 years’ experience with end‑to‑end S/4HANA implementation in a global organization.
• Strong stakeholder management skills with ability to build trusted partnerships across all levels.
• Demonstrated success delivering large‑scale global solutions in complex, matrixed environments.
• Experience applying both Waterfall and Agile project management methodologies.
• Ability to translate complex technical solutions into clear business language.
• Strong verbal and written communication skills in English.
• High level of proactivity and ability to work independently.
• Leadership and people management skills

Desirable Requirements

• Experience within the pharmaceutical industry.

Skills Desired

• Business Requirements
• Commercial Acumen
• Customer Needs (Inactive)
• Financial Modeling
• Information Technology Consulting
• Stakeholder Management
• Strategic Planning
• Talent Development
• Technical Analysis
• Waterfall Model

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

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Commitment to Diversity & Inclusion

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.