Analista de Servicio y Soporte Comercial (Tesoreria y Comercio Exterior)

Santander; Boadilla del Monte; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global banking institution is seeking a Service and Commercial Support Analyst to manage the implementation of solutions and support sales processes. This role involves ensuring smooth transitions to Customer Service, providing feedback for improvements, and handling complex transaction structuring within Trade and Working Capital Solutions. A strong understanding of banking operations and compliance requirements is essential.

Responsabilidades

• Guarantee a harmonious implementation process based on defined flows.
• Manage the transfer of solutions to the Customer Service area.
• Participate in the sales process as solution manager.
• Provide feedback on solutions and collaborate on improvements.
• Support Middle Office team in structuring Documentary Trade operations.
• Participate in structuring complex transactions.
• Record banking operations ensuring compliance with control criteria.

Descripción del empleo

Overview

Analista de Servicio y Soporte Comercial (Tesoreria y Comercio Exterior) Country: Mexico

Responsibilities

• Guarantee a harmonious implementation process, based on the implementation flows defined, and in accordance with the expectations of the Client and the Bank.
• Manage the transfer of implemented solutions to the Customer Service area.
• Participate in the sales process as manager of the solution to be implemented.
• Provide feedback to the Cash Management Global Products area about the implemented solutions / problems found and collaborate with possible improvements.
• Support to the Middle Office team of Trade & Working Capital Solutions in the structuring and processing of Documentary Trade, Trade Funding (Corporates & IFIs) and Structured Trade operations.
• Participation in the structuring and closing of complex transactions such as Inventory Financing, Borrowing Base, Pre-Export Financing, among others.
• Record of banking operations ensuring that the control framework is met, covering criteria of: Asset and Capital Portfolio Management, Credit Risks, Compliance with anti-money laundering and anti-terrorism regulations, Operational Risk Rules, Among others.

LUGAR DE TRABAJO: QUERETARO