Developer jobs in Germany

Role: Practice Engagement Manager / Senior Practice Engagement Manager

Career Stream: Global Markets

Career Sub Stream: Client Services

Reports to: Group Practice Engagement Manager

Billable Role: No

Supervises: Associate Practice Engagement Manager

Financial Size: 25 Million Euro p.a.

Incumbency: Multiple

Team Size & Dispersion: Individual Performer, or up to 2 reportees

Location: Onsite, Europe – Frankfurt, Germany, Hessen

Operating Network (Internal): Sales, SAP Delivery Management, Finance, Legal

Operating Network (External): Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit & compliance), Alliance partners mainly SAP, other contractors

• Drive new SAP service business growth – Transformation as well as Operations
• Provide SAP Product Portfolio and Service Delivery expertise throughout client journey
• Independently create and orchestrate integrated offerings and value proposition for new deals
• Strengthen SAP partnership by collaborating at account and product portfolio levels
• Create high impact in the market with thought leadership based on hands‑on SAP Service Delivery

Minimum Experience: 12 years for all graduate categories; 14 years for higher proficiency

Graduate Categories: Engineering Graduate, CA / Tier MBA, Non‑Engineering Graduate, PhD

Career Stream: Global Markets (12 years baseline, 14 years higher proficiency)

• Sales Planning and Review: Provide data points to the Region Head to help create a realistic sales plan.
• Market Development: Persuade clients to provide industry‑wide references; provide input on events/sponsorships to corporate marketing; participate in events and conferences to support revenue growth outside the account and increase ROI on events.
• Opportunity Identification and Qualification: Navigate the account to identify varied kinds of deals to increase business footprint.
• Proposal Development: Partner with Vertical Segment Sales and SAP Delivery Management; create compelling value proposition to new SAP deals, ensuring quality, seamless solution, and unique positioning of Infosys.
• Proposal Negotiation and Closure: Align with Segment Sales and Delivery Management; set up and facilitate proposal‑coaching sessions between client and pursuit team; drive client consensus and articulate business value to win the deal at the right premium.
• Contracting and MSA: Provide inputs to the Commercial Manager; act as point of escalation to ensure quick contract closure with due diligence.
• Account Planning and Review: Contribute to the account plan, communicate and execute as per plan; conduct periodic review of plan with higher Management to grow the account.
• Account Mining: Prepare for client meetings; work with IBU EMs to close opportunities; work closely with HBU Delivery for account context and techno‑functional review of meeting material.
• Account Operations: Support sign‑off on SOWs/Contracts; follow up to sign SOWs, resolve disputed amounts, and follow up for payments; identify clients for CSAT and ELF to minimize revenue leakage and enhance client satisfaction.
• People Management: Mentor HBU account team; provide development feedback to senior delivery team members; coach direct reports to improve CSAT, ESAT and de‑risk the engagement.
• Organization Initiatives: Leverage account context to present initiatives favorably to the customer, gaining learning and growth opportunities for the organization.

• Knowledge:
  • 10–25 years of SAP consulting experience with achievements in service delivery, sales, presales, advisory or competency leading capacity.
  • Strong delivery background – hands‑on SAP consulting services with at least 10 years as a Consultant / Developer / SME.
  • Expertise in presales – client C‑level advisory and solution presentation experience of at least 2 years.
  • Industry orientation – deep experience across multiple industry segments (Retail, CPG, Chemicals, Energy, etc.).
  • SAP SE Connect – direct relations with SAP folks from sales leaders, partner management, product management, customer success.
  • Solution orchestration – SAP‑led solution with over 10 IT products, seamless integrated value proposition building for new deals.
  • Presentations – proven capability of engaging CXO and senior executive with whiteboarding, presentations with and without aids.
  • Commercials – contemporary commercial models for various types of SAP services, packaging, cost components, estimations, resource loading.
  • Experience with SAP RISE, Grow constructs – at least 3 deals or programs.
  • Familiarity with SAP AI offerings; certifications will be a plus.
  • Good understanding of LoB Apps – IBP, Ariba, SFSF, CX, Concur, Fieldglass, Qualtrics, Central Finance.
  • Europe experience – at least 8 years stay/work experience in any European country; cultural sensitivity and language proficiency (English plus German/French) a big plus.
  • Travel – flexibility for short travels across EMEA region.
• Skills:
  • Industry know‑how – deep business process knowledge across multiple companies in an industry segment.
  • SAP hands‑on delivery – proven record of SAP Service delivery / SAP Program management.
  • Proposal building – integrating multiple functional and technical components into compelling solutions with accurate estimates.
  • Client orientation – understand client organization and drive value maximization with our solution.
  • Maturity and creativity during sales pursuit and service delivery to oversee teams and drive toward set goals.
  • Effective and structured verbal and non‑verbal communication skills (consultative).
  • Stakeholder management – interpersonal skills to interact with senior executives.
  • Languages – very good fluency in English; additional linguistic skills in German, French will be an added advantage.

• Sales Planning and Review: Revenue, profitability; service line mix as % of total account revenue.
• Opportunity Identification and Qualification: Number of requests for proposals.
• Proposal Development: Average Infosys PAT across the proposals submitted; average HBU PAT across the proposals submitted.
• Proposal Negotiation and Closure: Dollar proposals won; number (and $) of proposals won / total submitted.
• Contracting and MSA: Contract / SOW risk rating below threshold.
• Account Planning and Review: HBU revenue; HBU margin; number of large deals; number of new buying centres.
• Relationship Management: Number of client escalations to next level; number of CXO meetings; CSAT; ELF scores.
• SAP Partnership: SAP Partnership KPIs as per role.
• Learning and SAP Certifications: Latest SAP certifications and continuous learning on new areas.
• Organization Initiatives: Success of the initiatives.

Minimum Experience: 14 years for BE or Liberal Arts graduate; 12 years for MBA graduate.

Knowledge: Span multiple industry/domains regarding the service line.

Assist BDMs with pursuits of prospects across different sectors; Mentor EM, proficiency Level 1.

Frankfurt, Germany, Hessen

ITL Germany – part of Infosys Limited (role designation 2817ASPEGM Senior Practice Engagement Manager)