Customer Service jobs in United States

As a trusted partner of farmers and food professionals, CID LINES, an Ecolab Company, believes that hygiene is health and that health, in turn, is the key to more profitability and sustainability.

To come up with the right hygiene solutions, we build solid relationships with our customers, offering them continuous support. Not only do we offer a broad range of products for specific purposes, but we also give advice that’s fully tailored to each situation and every step in the chain.

When you join CID LINES, an Ecolab Company, you’ll help us deliver critical insights and innovative solutions to our customers, ensuring our global animal health mission: Enabling animal health to deliver a more sustainable and safer food supply, worldwide.

With your career here, you’ll have the opportunity to learn and grow, shape your future, make an impact, and quickly see the importance of your work. You will join a company with a worldwide reach, a clear purpose, and ambitious growth plans.

We are currently looking for a

What You Will Do:

• After intensive training on products, biosecurity, and our farm-to-fork approach to animal production, you will be responsible for the sales management of all distributors and importers in your territory in DACH and the Nordics.
• Managing the Sales Budget of the region, with an ambition and commitment to achieve double-digit growth rates.
• Improving skills of the sales teams as our local partners through professional trainings and field visits at key accounts.
• Technical support: answering all types of technical questions related to our products and biosecurity, proposing solutions (with support of Global Animal Health Product Management).
• Commercial guidance such as follow-up on pricing and orders, together with our customer service, etc.
• You will report to the Animal Health Sales Leader, and together we will establish your action plan and sales targets, based on agreed strategies. You introduce new products, prepare strategic discussions on how to grow the business, etc.
• Coaching and leading a team of eight sales associates.
• Building and maintaining strong and long-term relationships with your partners in your territory.

Minimum Qualifications:

• Fluency in German and English (written and spoken) is a must; any other language would be a plus.
• University degree in Animal Science, Veterinary, Engineering or Business.
• B2B sales working experience, dynamic and entrepreneurial (core value).
• Ideally in-depth knowledge of animal production with specific knowledge either species-related (poultry or swine) or in the health- or nutritional field.
• Willingness to travel 60% of your time in your territory.

What’s in it For You:

• Working in a dynamic and international company, where entrepreneurship, innovation, personal relationships, collaboration, and customer service are top priorities.
• Attractive and competitive salary and fringe benefits.

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.