Customer Service jobs in Germany
Customer Service Agent (German & English) in Sofia, Bulgaria
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Customer Service Agent (German & English) in Sofia, Bulgaria
Job summary
An international digital entertainment company is seeking a Customer Service Agent fluent in German and English to join their team in Sofia, Bulgaria. This role includes handling non-voice support via chat and email, working flexible shifts, and offers a competitive salary package with bonuses. Ideal candidates should be customer-focused and tech-savvy.
Benefits
Qualifications
- Fluent in German (C2 / native level).
- Proficient in English (B2+).
- Experience in customer service is a plus.
Responsibilities
- Handle non-voice customer support via chat and email.
- Assist users with their inquiries and issues.
- Work flexible shifts including morning, late, or night.
Skills
Hiring: Customer Service Agent (German & English) - Sofia, Bulgaria
Join a top international team supporting a leading digital entertainment platform!
We are looking for fluent German speakers to handle non-voice customer support (chat & email) in Sofia.
Location: On-site in Sofia, Bulgaria
German (C2 / native) + English (B2+)
Morning, Late, or Night (transport & bonuses for late hours)
Full-time (Part-time options available)
- Competitive salary package with attractive bonuses
- Paid training + 1 week of nesting
- 14 salaries / year + health insurance
- Work with a multicultural, fast-growing team
Perfect for tech-savvy, customer-focused professionals ready to grow their career!
Apply now and make an impact in the world of online entertainment!
Contact: giuliano.cani@cbtalents.org
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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