Customer Service jobs in Singapore

About job

Converge, a part of Arrow Electronics, is a full-service global supply chain partner. We are a team of creative, experienced problem-solvers who using connected distribution and our expertise is able to deliver all necessary resources and data intelligence to our business partners all over the world. We are the connected distributor with unique access, industry expertise and proven quality that can respond to urgent and specific needs and dynamic market conditions and the financial backing to provide terms that empower long-term growth. We are known for experience and market insight, as well as our up-front, proactive, responsive approach to service, and unwavering commitment to quality.

If you would like more check our video Converge's Open Market Services - YouTube

What will you do?

The role as (Senior) Account Manager is highly sales-focused and target-driven, requiring a self-motivated individual with a strong 'hunter' profile. You will be responsible for identifying and securing new business opportunities, while also delivering exceptional customer service to our existing clients in Germany, Austria, and Switzerland.

In this position, you will play a key role in upholding Converge’s reputation in the market by adhering to our quality standards and trade principles. Additionally, you will stay informed about industry trends and market dynamics to ensure a competitive edge and drive business growth.

What Do You Need

• enthusiastic and commercial mindset.

• bachelor’s degree and/or proven successful sales experience in the electronic components industry (+3 years)

• motivated self-starter attitude.

• A strong drive for new business — proactive in pursuing new opportunities and driving business growth.

• Excellent communication skills and genuine enjoyment of phone calls and direct customer interaction.

• Comfort with growth and change, coupled with a positive, entrepreneurial outlook on the future.

• Based in Germany or the DACH region, with the ability to travel locally as needed.

To Be Successful In This Role, Furthermore You Need

• Strong selling skills and ability to influence at all levels within external customers

• Customer-orientation and sympathy

• Prospecting and presentation skills

• Technical knowledge of the electronic components industry

• Energy, creativity, and focus

• Excellent command of German and fluency in English

What You Will Get

A challenging role within a modern, progressive, and dynamic international organization where a strong team spirit is at the centre of everything we do and where you can stretch your competencies and channel your talents. Opportunities to train and develop, explore new geographic regions/vertical markets, and travel within EMEA.

Converge is performance-oriented and promotes quickly, based on results.

Our motto is that “We Grow Together” and the pillars of our culture are “Growth, Trust and Pride” and this extends to all colleagues in Converge and Arrow, our suppliers, partners, and customers. Team players with the right fit to our core values, desire to work with the best in the industry and a drive to continually learn and develop will succeed.

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