German Customer Support Specialist | Relocation to Lisbon Included

Cross Border Talents; Stuttgart; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A global leader in customer experience management is seeking a German-speaking Customer Support Specialist to join their team in Lisbon, Portugal. This role offers the chance to work in a multicultural environment with strong support for relocation and competitive benefits. The successful candidate will assist customers and ensure their satisfaction through effective communication and teamwork.

Leistungen

Relocation support

Competitive salary with extra payments

Performance and fixed bonuses

Meal allowance

Transport bonus

Health insurance

Paid training

Qualifikationen

• Native German speaker.
• B2 level of English for internal communication.
• Willingness to relocate to Lisbon.

Aufgaben

• Assist German-speaking customers with inquiries through various channels.
• Resolve customer complaints and provide solutions.
• Maintain accurate records of customer interactions.

Kenntnisse

Customer Support

Problem Solving

Communication

Jobbeschreibung

Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in customer experience management, as a German-speaking Customer Support Specialist in Lisbon, Portugal.

As part of our team, you will help provide exceptional service to customers, ensuring their questions and concerns are addressed efficiently and professionally.

About the Role:

In this role, you will:

• Assist German-speaking customers with inquiries and issues through various communication channels
• Resolve customer complaints and provide solutions to ensure customer satisfaction
• Collaborate with team members to ensure excellent customer service standards
• Maintain accurate records of customer interactions

Requirements:

• Native German speaker
• B2 level of English for internal communication
• EU citizenship or valid work permit for Portugal
• Willingness to relocate to Lisbon as soon as possible

Benefits:

• Relocation support and accommodation assistance to ease your move to Lisbon
• Competitive salary with 2 extra payments per year
• Performance bonus to recognize your achievements
• Fixed bonus to enhance your earnings
• Meal allowance and transport bonus to cover daily expenses
• Health insurance to take care of your well-being
• Paid training to fully prepare you for the role

Take this opportunity to advance your career and experience life in a vibrant, growing city. Apply now!