German Customer Support Specialist | Relocation to Lisbon Included

Cross Border Talents; Bremen; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading company in customer experience management is seeking a German-speaking Customer Support Specialist to join their team in Lisbon, Portugal. This role offers the chance to provide exceptional service while enjoying comprehensive benefits, including relocation support, competitive salary, and performance bonuses. Ideal candidates will be native German speakers with a passion for customer service and the ability to communicate in English.

Leistungen

Relocation support

Accommodation assistance

Performance bonus

Fixed bonus

Meal allowance

Transport bonus

Health insurance

Paid training

Qualifikationen

• Native German speaker.
• B2 level of English for communication.
• EU citizenship or valid work permit for Portugal.

Aufgaben

• Assist German-speaking customers with inquiries and issues.
• Resolve customer complaints to ensure satisfaction.
• Collaborate with team members for excellent service.

Kenntnisse

Customer Service

Problem Solving

Communication

Jobbeschreibung

Are you looking for a new challenge in a multicultural environment? Do you want to work for a company that values your skills and offers a clear path for career growth? Join us, a global leader in customer experience management, as a German-speaking Customer Support Specialist in Lisbon, Portugal.

As part of our team, you will help provide exceptional service to customers, ensuring their questions and concerns are addressed efficiently and professionally.

About the Role:

In this role, you will:

• Assist German-speaking customers with inquiries and issues through various communication channels
• Resolve customer complaints and provide solutions to ensure customer satisfaction
• Collaborate with team members to ensure excellent customer service standards
• Maintain accurate records of customer interactions

Requirements:

• Native German speaker
• B2 level of English for internal communication
• EU citizenship or valid work permit for Portugal
• Willingness to relocate to Lisbon as soon as possible

Benefits:

• Relocation support and accommodation assistance to ease your move to Lisbon
• Competitive salary with 2 extra payments per year
• Performance bonus to recognize your achievements
• Fixed bonus to enhance your earnings
• Meal allowance and transport bonus to cover daily expenses
• Health insurance to take care of your well-being
• Paid training to fully prepare you for the role

Take this opportunity to advance your career and experience life in a vibrant, growing city. Apply now!