IT Support Technician (m/f/d)

G&W Consulting OHG; Hude (Oldenburg); Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading IT consulting firm is seeking an IT technician for user support in Oldenburg. The role involves user assistance in a diverse IT environment, including installation and maintenance of systems. Applicants should possess a vocational training in IT and have strong customer service skills. This position offers a permanent contract, 30 vacation days, and opportunities for professional development.

Leistungen

30 days of vacation

Comprehensive training

Good development opportunities

Positive working atmosphere

Independent work

Qualifikationen

• Completed vocational training in the IT sector.
• Professional experience in service desk or similar roles preferred.
• Proficiency in written and spoken German.

Aufgaben

• On-site support of a heterogeneous IT environment.
• Support for users with technical questions.
• Installation and maintenance of hardware and software.

Kenntnisse

Good knowledge of operating systems

Customer service skills

Independent working style

Communication skills

Ausbildung

Vocational training in IT

Tools

Ticket systems

Jobbeschreibung

The company

G&W Consulting OHG has specialized in personnel IT support since 1999 and is experienced in filling specialist IT positions. Together with our well-known clients, we implement modern and employee-friendly personnel solutions. Teamwork is our success.

The job

We are looking for an IT technician for user support (m/f/d) in the city of Oldenburg for our long-standing and renowned customer from the IT service industry.

The tasks

• On-site support of a heterogeneous IT environment in a scientific setting
• Support for users with technical questions and problems in IT
• Installation, configuration, and maintenance of hardware and software components
• Documentation of customer inquiries and solutions

The requirements

• Completed vocational training in the IT sector or a comparable qualification
• Professional experience in the service desk or similar IT roles is preferred
• Experience supporting larger IT environments using common tools like ticket systems
• Good knowledge of operating systems and standard software, with a focus on Microsoft clients; Linux knowledge is an advantage
• Good communication skills and an independent working style
• Proficiency in written and spoken German, EU citizenship, and a valid driver’s license
• Excellent customer service skills, a professional appearance, and respectful communication are essential

The offer

• An open-ended employment contract
• Long-term prospects with good development opportunities
• A positive working atmosphere
• 30 days of vacation
• An interesting role in a professional environment
• Comprehensive training
• Independent and responsible work

Interested?

If you would like to learn more, we look forward to receiving your application or your call!