German-Speaking Tech Support | Move to Lisbon, Full Relocation

Cross Border Talents; Frankfurt; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A leading global BPO is seeking a German-Speaking Customer Support Specialist in Lisbon. This role involves delivering exceptional customer service to German-speaking clients, troubleshooting issues, and ensuring customer satisfaction, with full relocation support and an attractive benefits package.

Leistungen

Full support with relocation and accommodation

Competitive salary with additional payments

Performance and fixed bonuses

Meal allowance and transport bonus

Health insurance

Paid training

Qualifikationen

• Native-level fluency in German.
• B2 English proficiency for internal communication.
• Must be an EU citizen or hold a valid work permit for Portugal.

Aufgaben

• Provide support to German-speaking customers via phone, chat, and email.
• Troubleshoot and resolve customer issues effectively.
• Record and track customer inquiries and feedback.

Kenntnisse

Customer Service

Communication

Jobbeschreibung

German-Speaking Customer Support Specialist Wanted in Lisbon – Apply Now!

Are you a German speaker with a passion for customer service? Global BPO leader is hiring German-speaking Customer Support Specialists in Lisbon, Portugal. We are looking for dynamic individuals ready to provide top-tier support to our customers and ensure their satisfaction.

In this role, you’ll be responsible for delivering exceptional service, addressing inquiries, and resolving issues in a timely manner.

Your Responsibilities:

• Provide support to German-speaking customers via phone, chat, and email
• Troubleshoot and resolve customer issues effectively
• Ensure customer satisfaction through clear and helpful communication
• Record and track customer inquiries and feedback

Requirements:

• Native-level fluency in German
• B2 English proficiency for internal communication
• Must be an EU citizen or hold a valid work permit for Portugal
• Willingness to relocate to Lisbon immediately

Benefits Package:

• Full support with relocation and accommodation
• Competitive salary, including 2 extra payments per year
• Performance and fixed bonuses to reward your contributions
• Meal allowance and transport bonus
• Health insurance to keep you covered
• Paid training to help you thrive in your new role

Take advantage of this exciting opportunity to advance your career while enjoying the vibrant lifestyle of Lisbon. Apply now!