URGENT — German-speaking Customer Support — Relocation to Portugal

Cross Border Talents; Bremen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international recruitment company is seeking a German-speaking Customer Support professional for a full-time position in Bremen. You will support customers via phone, email, and chat, ensuring accurate information and efficient resolution of issues. Ideal candidates possess native or near-native German proficiency, a good level of English, and strong communication skills. This role offers paid training, continuous coaching, and opportunities for career development within a multicultural environment.

Leistungen

Paid training

Continuous coaching

Relocation support

Qualifikationen

• Native or near-native proficiency in German.
• Good level of English (B2 or higher).
• Strong communication and problem-solving skills.

Aufgaben

• Support customers through phone, email, or chat depending on the project.
• Provide accurate information and resolve issues efficiently.
• Use internal tools and systems to document cases.

Kenntnisse

German proficiency

Communication skills

Problem-solving skills

Structured work

Customer Service

Jobbeschreibung

Overview

We are hiring a German-speaking Customer Support professional for an on-site position in Lisbon. This role is responsible for supporting customers through phone, email, or chat depending on the project. Your main objective will be to provide accurate information, resolve issues efficiently, and ensure a positive customer experience at every interaction. You will work with internal tools and systems to document cases, follow established procedures, and meet quality and performance targets. Collaboration with team leaders and colleagues is important as you contribute to process improvements and share feedback that helps enhance service quality.

Responsibilities

• Support customers through phone, email, or chat depending on the project
• Provide accurate information and resolve issues efficiently to ensure a positive customer experience
• Use internal tools and systems to document cases and follow established procedures
• Meet quality and performance targets
• Collaborate with team leaders and colleagues and contribute to process improvements

Qualifications

• Native or near-native proficiency in German
• Good level of English (B2 or higher)
• Strong communication and problem-solving skills
• Ability to work in a structured, fast-paced environment
• Motivated to develop your career within an international company

Employment details

The position is full-time and includes paid training, continuous coaching, and long-term career opportunities. Relocation support is available to assist with your move and settlement in Portugal. If you are ready to take the next step in your career and work abroad in a multicultural environment, apply with your CV and availability.

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