Support Specialist Radiotherapy

Brainlab; Dortmund; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading medical technology company is looking for a field service engineer based in the Rhein-Ruhr region, including Dortmund. This role involves providing after-sales service, troubleshooting, and installation of radiotherapy systems. Candidates should have a relevant degree and experience in IT or robotics, with strong communication skills and flexibility to travel. Competitive perks include remote work and comprehensive benefits.

Leistungen

Company car

Cell phone for private use

Flexible working hours

Comprehensive training opportunities

Qualifikationen

• Bachelor/Master degree in relevant field required.
• Prior service experience in niche medical technology.
• Flexible to travel up to 80% of the time.

Aufgaben

• Provide after-sales service for radiotherapy systems.
• Act as technical interface with clients.
• Install and troubleshoot systems on-site.

Kenntnisse

Excellent knowledge in informatics

Experience in diagnosing IT infrastructure issues

Excellent social and team-work skills

Good communication skills in English

Flexibility for travel

Ausbildung

Bachelor/Master degree in Electrical or Biomedical Engineering or Medical Physics

Tools

Service/maintenance knowledge for robotics and x-ray equipment

Jobbeschreibung

Company Description

Founded in Munich, Germany in 1989, Brainlab develops, manufactures and markets software-driven medical technology, enabling access to improved, more efficient, less-invasive patient treatments. Our key to success is our creative, talented and hard-working team, which consists of around 2400 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.

Job Description

From the initial planning phase to the treatment of the patient, the Brainlab solutions in the field of oncology allow clinical personnel to deliver faster and more precise treatments. Our radiosurgery systems, such as Novalis powered by Truebeam, are able to deliver non-invasive treatments in just a few minutes and can treat cancerous or non-cancerous tumors anywhere in the body. Thanks to their unique technology which adapts the shape of the beam to match the form of the tumor, Brainlab technologies provides physicians with the certainty that the most appropriate dose is dispensed to the patient while protecting the healthy cellular tissue.

To help our customers in the field of radiotherapy and radiosurgery, we are looking for a home office based field service engineer in the Rhein-Ruhr region (e.g. Düsseldorf, Essen, Dortmund and surroundings).As a Support Specialist RT, your main tasks are:

• to provide after-sales service for our radiotherapy and radiosurgery systems (software and hardware), including diagnosis tasks as well as service, maintenance, repairs and network integrations.
• to act as the technical Brainlab face to the customer bycommunicating efficiently with the clients,understanding any problems which arise and responding in the most appropriate manner
• to install the radiotherapy and radiosurgery systems for the customers in your region and to a lesser extend in the EMEA region
• to integrate and troubleshoot complex software solutions in hospital environments remotely or on site.
• to conduct routine calibrations as well as preventive maintenance services
• to makeour customers - e.g. physicist Team -familiar with Brainlab products; furthercustomer training is then performed by a dedicated trainer team
• to provide full service satisfaction to clients
• Remote work with residence in the Greater Rhine-Ruhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)

Qualifications

• You have a Bachelor/Master degree or equivalent in Electrical or Biomedical Engineering or Medical Physics
• You have an excellent knowledge in the field of informatics as well as experience in diagnosing issues in IT infrastructure and networking topics
• Prior experience in service/maintenance in the field of robotics, x-ray equipment and/or IT
• Excellent social, team-work and self-management skills
• Very good communication skills in English. Swedish is a plus.
• You are highly flexible and would be willing to travel up to 80% of the timebut also able to work efficiently from your home office

Additional Information

• A mutually-supportive, international team
• Meaningful work with a lasting impact on medical technology
• Company car, cell phone, laptop - also for private use
• Flexible working hours as well as homeoffice
• Comprehensive training and continuing education opportunities
• Remote work with residence in the Greater Rhine-Ruhr area (e.g. Düsseldorf, Essen, Dortmund and surroundings)

Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.

Contact person: Ayline Föll