Supply Chain Operations Manager (all genders)

Tiefenbacher Group; Hamburg; Hybrid; EUR 55.000 - 70.000; Vollzeit

Zusammenfassung

A prominent pharmaceutical company in Hamburg seeks an Operations Manager to coordinate Supply Chain processes and ensure high customer service standards. The role requires strong analytical skills and excellent communication abilities, along with fluency in English and German. You will work in a dynamic environment with flexible hours and opportunities for personal development.

Leistungen

Flexible working hours

Hybrid work model

Training opportunities

Team events

Canteen with delicious food

Qualifikationen

• Very good time management and capacity to handle multiple tasks.
• Fluency in written and spoken English and very familiar with German.

Aufgaben

• Coordination of the complete Supply Chain process.
• Pro-active planning of active ingredients needed for production.
• Communication with contract manufacturers and suppliers.
• Creation of sales orders and production orders in the ERP system.
• Customer Service Management for Supply Chain activities.

Kenntnisse

Time management

Analytical thinking

Communication skills

Independent work

Teamwork

Ausbildung

Training as wholesale and foreign trade clerk

Training as industrial clerk

Focus on international business in Supply Chain

Tools

ERP system

MS Office Excel

Jobbeschreibung

As Operations Manager, you are the key actor between our customers and suppliers. Your main mission is to ensure the end-to-end management of pharmaceutical products, from planning until goods collection. During the process you will be responsible for keeping track of upcoming deliveries as well as ensuring high level of customer service, with consistent and savvy information. You will work with various internal departments and external third parties for a smooth handling of the day-to-day operations and resolve a wide variety of exciting challenges.

A challenging task

• Coordination of the complete Supply Chain process, including planning, ordering and delivery for and with our customers, including monitoring and coordination of packaging materials as well as batch documents
• Pro-active planning of active ingredients needed for the production of our medicinal products in accordance to procurement needs
• Communication with contract manufacturers, suppliers and customers, in Europe and beyond, as well as with the different teams and entities of our Tiefenbacher Group
• Creation of sales orders, production orders and purchase orders in the ERP system
• Customer Service Management relating to Supply Chain activities in a given product portfolio, including attendance to meetings (mainly in English), direct communication and updates on orders and supply topics

A convincing background

• Successfully completed training as a wholesale and foreign trade clerk (m/f/d), industrial clerk (m/f/d) or Supply Chain with focus on international business
• Career beginners are welcome, however a first work experience in a Supply Chain or Planning position is an advantage, ideally in the pharmaceutical industry
• Very good time management and capacity to handle multiple tasks
• Passionate in dealing with facts and figures, you have a strong analytical thinking which allows you to work efficiently
• Ability to work independently as well as in a team and to act flexibly in a dynamic environment
• Very good communication skills to ensure a high standard of customer service even in difficult situations
• Initial experience of working with an ERP system
• Fluency in written and spoken English. You are also very familiar with the German language
• Confident handling of MS-Office, particularly able to perform complex tasks in MS Excel

Our mindset

We strive towards developing curious team members from all over the world who love to challenge the status quo, take on responsibility, enjoy collaborating and have an affinity and passion for health care. At Tiefenbacher, you will meet a fast-paced work environment where everybody is welcome to suggest new ideas and take ownership of their realization. On a daily basis, we are working towards a culture characterized by curiosity, high energy levels and openness to mutual feedback. We also value a good sense of humor and optimism, especially during hectic times.

An exciting environment

You will be working in an internationally successful company in the buzzing heart of Hamburg, directly at the Elbe river. We offer flexible working hours and a hybrid 60/40 working model with 60% office presence and 40% mobile working. This allows you to combine the advantages of personal interaction in the office with the flexibility of mobile working. In addition, you can look forward to a variety of design and training opportunities, language courses, regular team events and a lot of fun besides work. You can expect a varied job in a motivated and friendly team, an uncomplicated interaction with each other and many opportunities to contribute your own ideas. And we have our own canteen with really delicious food. Come and convince yourself!

You are interested in our company and the position we can offer you?

Then we are looking forward to your online-application - Just click on "Apply now!".