Study Recruiter m/f/d

Parexel; Berlin; Hybrid; EUR 35.000 - 45.000; Vollzeit

Zusammenfassung

A clinical research organization in Berlin is seeking a motivated Study Recruiter. In this role, you will be responsible for the acquisition and enrollment of patients for clinical research studies. Your responsibilities include coordinating information sessions, maintaining records, and ensuring compliance with protocols. The ideal candidate should have a secondary modern school or A-level certificate and at least 1 year of relevant experience. Fluency in German is essential, along with excellent organizational and communication skills.

Qualifikationen

• Minimum 1 year experience in office administration, customer service, or similar.
• Self-motivated, flexible, and adaptable.
• Able to cope under pressure.

Aufgaben

• Acquire knowledge of study designs and criteria.
• Coordinate study-specific information sessions.
• Act as a liaison between subjects and staff.

Kenntnisse

Excellent organizational skills

Outstanding interpersonal communication

Ability to manage multiple tasks

Customer service orientation

Fluent in German

Good understanding of English

Ausbildung

School-leaving certificate of secondary modern school or A-level

Jobbeschreibung

About the Role

We are seeking a motivated and detail-oriented Study Recruiter to join our Early Phase Clinical Unit (EPCU) in Berlin. In this vital role, you will be responsible for the acquisition and enrollment of subjects/patients for Phase I and IIa clinical research studies, ensuring all recruitment activities are conducted in compliance with sponsor protocols, Good Clinical Practices (GCPs), and Standard Operating Procedures (SOPs).

This position requires office presence at least 2 days per week to facilitate collaboration with clinical and administrative teams.

Key Responsibilities

Recruitment & Enrollment Management

• Acquire detailed knowledge of study designs, inclusion/exclusion criteria, and organizational processes for all current EPCU studies
• Extract and select volunteers using medical databases and compile preliminary subject lists according to protocol requirements
• Coordinate and schedule study-specific information sessions, screenings, and study appointments
• Inform subjects throughout all phases of study participation regarding timelines, accommodation, and expense allowances
• Monitor enrollment progress and implement strategies to maximize recruitment potential and minimize waste

Protocol & Documentation Review

• Review study protocols, timelines, and Volunteer Information documents for contradictions and inconsistencies
• Provide feasibility feedback to all departments regarding new and upcoming studies
• Maintain accurate, up-to-date records in the computer-based volunteer pool

Coordination & Communication

• Act as a liaison between subjects and medical/administrative staff
• Coordinate with recruitment team members on status updates and recruitment strategies
• Participate in team project meetings including study kick-offs, preparation sessions, and internal training

Quality & Compliance

• Support SOPs, GCPs, and work processes to ensure efficient and compliant clinical operations
• Attend pre- and post-study audits with sponsors and regulatory staff
• Maintain confidentiality and handle sensitive information with discretion

Skills and Experienced required for the role

• School-leaving certificate of secondary modern school or A-level
• Minimum 1 year experience in: office administration, database administration, telesales or customer service or similar relevant experience
• Medical or commercial background preferred
• Familiarity with clinical research processes highly desirable
• Self-motivated, flexible, and adaptable with ability to work with minimal supervision
• Excellent organizational skills and ability to manage multiple tasks simultaneously, effective time management with keen attention to detail
• Outstanding interpersonal and communication skills (verbal and written)
• Excellent telephone etiquette and customer service orientation
• Patient and tolerant with ability to cope under pressure
• Ability to prioritize workload and handle varied tasks with enthusiasm
• Fluent in German and good understanding of English (written and spoken)