Sr. Product Manager

Supermicro; Aachen; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A technology company seeking a Sr. Product Manager to lead GPU server products maintenance. The ideal candidate will leverage extensive server hardware knowledge, Linux skills, and a proactive problem-solving attitude to ensure successful product solutions. Responsibilities include creating training sessions, providing customer support, and designing infrastructure for customer labs. Applicants should have a Bachelor’s degree, 8+ years of relevant experience, and full proficiency in English.

Qualifikationen

• 8+ years of experience in server hardware and networking equipment.
• Proven troubleshooting and optimization skills in Linux/Network environments.
• Ability to work in a dynamic and fast-paced environment with strong analytical skills.

Aufgaben

• Lead maintenance of GPU server products and develop training sessions.
• Create technical product requirements based on industry trends and customer needs.
• Provide 3rd level customer support and manage Proof-of-Concept setups for customers.

Kenntnisse

Server hardware knowledge

Linux/Network administration

TCP/IP protocol stack

HPC and AI solutions

Analytical skills

Communication skills

Ausbildung

Bachelor’s degree in computer science or related discipline

Jobbeschreibung

Job Req ID: 27014 About Supermicro:

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.

Job Summary:

Supermicro is seeking a Sr. Product Manager who can lead the maintenance of various GPU server products. This is a key product management role focused on server/storage product solutions where communication among remote teams and on-site product leadership for our development teams is critical to develop and enable operations to fulfill roadmap expectation. Ultimately, the Sr. Product Manager will help to design and maintain the infrastructure for EMEA Customer PoC Lab.

Essential Duties and Responsibilities:

• Maintaining and supporting various GPU server products
• Leverage strong technical background to create technical product requirements for AI data center infrastructure solutions based on customer requirements, industry trends and business requirements
• Escalate critical issues to high level management and vendors for solution as needed
• Develop training sessions to ensure sales awareness on Supermicro system solution offering
• Provide 3rd level customer support to both internal and external as needed
• Helping to design and maintain infrastructure for EMEA Customer PoC Lab
• Setup Proof-of-Concept for customers, benchmarking and proposing tailored solution, and providing support during testing period
• Strong software skills for running HPC/AI benchmarks

Qualifications:

• Bachelor’s degree in computer science or related discipline or equivalent work experience
• 8+ years in server hardware knowledge and hands on work on servers/networking equipment
• 8+ years of Linux/Network administration skills with proven troubleshooting and optimization skills
• 8+ years’ experience with TCP/IP protocol stack, IPv4-IPv6, DHCP, PXE and other application-level protocols
• 8+ years’ experience with HPC, AI, Cloud, and networking architecture (Ethernet/InfiniBand)
• Trusted technology advisor and architect for tailored HPC/AI solutions
• Strong analytical and problem-solving skills, thinking out of the box is a must
• Positive attitude, desire to learn, time management, and strong interpersonal skills are a plus
• Ability to work in a challenging, dynamic, and fast-paced environment.
• Must be solution-oriented, a team player with the ability to identify and escalate issues in a timely manner, and be proactive in driving solutions
• Full professional proficiency in English required, additional languages (German, preferred)
• Must be punctual and detail-oriented
• Must possess an excellent ability to follow-up on planned actions
• Exceptional communication and presentation skills are a must, able to communicate effectively with customers to promote and provide solutions

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.