Site Lead

Iron Mountain; Rosbach; Vor Ort; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

A leader in information management is seeking an experienced DMS Scanning Center Manager for their Cologne location. This role involves strategic leadership and team management, ensuring high customer satisfaction while implementing global standards. Candidates should have a university degree, proven leadership skills, and be fluent in German and English. The position offers competitive compensation and opportunities for professional growth in a collaborative environment.

Leistungen

Comprehensive health and wellness plans

Continuous learning opportunities

Flexible work options

Qualifikationen

• Experience in personnel leadership and coaching.
• Ability to develop and implement strategic business processes.
• Mandatory German and English language skills.

Aufgaben

• Lead production and internal service teams at the location.
• Act as key interface to sales and corporate staff.
• Ensure high customer satisfaction and implement global standards.

Kenntnisse

Leadership & Strategy

Customer Satisfaction

Technical affinity

Strong communication skills

Initiative and assertiveness

Ausbildung

Completed university or technical college degree

Jobbeschreibung

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centres, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced DMS (Document Management Services) Scanning Center Manager (SCM) to join our new DMS team in Cologne.

What You’ll Do (Responsibilities)

• Strategic Leadership & Team Management: Provide strategic direction and lead the production and internal service teams at the Cologne location, including direct and indirect personnel responsibility.
• Internal & External Collaboration and Escalation: Act as a key interface to the sales field service, other locations, the Works Council (Betriebsrat), and corporate staff departments (IT, HR, Finance, Customer Service, PM, Sales). Handle internal and external escalations.
• Customer Satisfaction & Global Standards: Ensure high customer satisfaction. Analyze, adapt, and implement global standards, considering local conditions.

What You’ll Bring (Skills & Qualifications)

• Education: Completed university or technical college degree (Hochschul- oder Fachhochschulstudium) or a completed Master's certification (Meisterausbildung) with several years of professional experience in production.
• Domain & Technical Knowledge: Strong technical affinity and experience in internal sales service (Vertriebsinnendienst).
• Leadership & Strategy: Proven ability in personnel leadership and coaching, and experience in the development and implementation of strategic business processes.
• Languages: German and English mandatory.
• Soft Skills: Initiative and assertiveness, social competence and strong communication skills, goal and results orientation, cost awareness, presentation and moderation skills.

What We Offer (Benefits)

• Location: Cologne, Germany (onsite role)
• Competitive compensation and benefits aligned with the experience.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.
• Flexible work options to support work‑life balance.

If you are ready to take strategic ownership of our new DMS Scanning Center in Cologne, build a dedicated team from the ground up, and ensure long‑term business continuity, we want to hear from you.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, colour, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, please see the materials provided.

Requisition: J0093470