ServiceNow Platform Architect (f/m/d)

MHP - A Porsche Company; Frankfurt; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading technology consultancy in Frankfurt seeks a ServiceNow Platform Architect to design and deliver innovative solutions. You will lead workshops, develop architectures, and ensure efficient workflows. The ideal candidate has 3-5 years of experience with ServiceNow, excellent communication skills, and a passion for digital transformation.

Leistungen

30 vacation days

Flexible working hours

Opportunity for travel

Qualifikationen

• 3 - 5+ years of experience with the ServiceNow platform.
• Proven ability to design impactful ServiceNow solutions.
• Strong grasp of translating business processes into ServiceNow workflows.

Aufgaben

• Collaborate with Business Development and clients to design ServiceNow solutions.
• Lead discovery workshops and technical sessions with clients.
• Design solution architectures and implementation roadmaps.

Kenntnisse

ServiceNow platform expertise

Stakeholder management

Effective communication skills

Ausbildung

Degree in Information Technology or Business Informatics

Tools

ServiceNow ITSM

ServiceNow CSM

ServiceNow HRSD

Jobbeschreibung

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ServiceNow Platform Architect (f/m/d), Frankfurt

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Client:

Location:

Frankfurt, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2faae9bd2fa6

Job Views:

2

Posted:

24.08.2025

Expiry Date:

08.10.2025

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Job Description:

TasksTasks

Are you passionate about ServiceNow platforms and innovative solutions? Do you have a strong background in designing and developing enterprise-level systems as an Architect? Then join our team and help shape the digital transformation for our customers by delivering top-notch ServiceNow consulting services.

The following tasks are waiting for you:

• Collaborate closely with Business Development and Account Management teams to understand client challenges and design tailored ServiceNow-based solutions that address specific business needs
• Lead client-facing discovery workshops, technical deep dives, and product demo sessions to explore and validate solution approaches
• Design solution architectures, high-level technical designs, and implementation roadmaps that align with customer requirements and strategic objectives
• Develop compelling technical content for proposals, RFIs/RFPs, and Proofs of Concept (PoCs) to support the pre-sales process
• Provide expert guidance on ServiceNow platform capabilities, best practices, and integration strategies to ensure scalable and future-proof solutions
• Stay current with the evolving ServiceNow product roadmap and incorporate new features and innovations into client solution strategies
• Create and maintain reusable demo environments, industry-specific accelerators, and other technical assets to streamline delivery and enhance client engagement

QualificationsQualifications

To be prepared for your journey as an Architect into ServiceNow, you should bring the following qualifications with you:

• Studies in Information Technology, Business Informatics, or a related field, with a strong focus on enterprise platforms and digital process automation. You bring 3 - 5+ years of hands-on experience with the ServiceNow platform in consulting, architecture, or pre-sales roles.
• Passion for designing impactful ServiceNow solutions that improve enterprise workflows, drive efficiency, and create real business value.
• Expertise and certified knowledge of key ServiceNow modules such as ITSM, CSM, HRSD, or App Engine - ideally holding Certified Implementation Specialist or Architect credentials. You have a strong grasp of how to translate complex business processes into scalable ServiceNow workflows and technical designs, and you’re experienced working in enterprise environments or with leading ServiceNow partners. A ServiceNow Certified Technical Architect (CTA) certification is required (or should be actively pursued); holding a Certified Master Architect (CMA) certification is considered a strong plus.
• Your working method is defined by excellent communication and stakeholder management skills. You’re equally comfortable speaking the language of both business and IT, enabling you to guide clients effectively from initial discovery to final delivery with clarity and confidence.

Things to know before departure:

• Start: by arrangement - always at the beginning of a month
• Working hours: full-time (40h) and part-time; 30 vacation days
• Employment contract: indefinite
• Line of Work: Consulting
• Language skills: Fluent in English & German
• Flexibility & willingness to travel

At a GlanceAt a Glance

As a technology and business partner, MHP digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. As a digitization pioneer in mobility and manufacturing, MHP transfers its expertise to different industries and is the premium partner for thought leaders on their way to a Better Tomorrow.

MHP serves more than customers worldwide: leading corporations and innovative medium-sized companies. MHP provides both operative and strategic consulting together with proven IT and technology expertise and specific industry knowledge. As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

For 25 years, MHP has been shaping the future with its customers. More than 4. MHP employees share a commitment to excellence and sustainable success. This aspiration continues to drive MHP - today, tomorrow, and in the future.

MHP: DRIVEN BY EXCELLENCE.

Exclusive look behind the scenesExclusive look behind the scenes

At MHP, you will continuously grow with your tasks in an innovative and supportive environment. That makes us the perfect sparring partner for your career. Both for professional input and business networking. Among other things, we offer:

• We support and appreciate colleagues as they are and celebrate our successes together.
• We always welcome creativity and new impulses.
• In terms of time and place - depending on the project, at home, in the office, at the customer.
• With us, you get the opportunity to grow in your tasks, in your knowledge, and in your responsibility.

You can find a comprehensive overview of our benefits

How to apply?How to apply?

The best thing is to apply now simply online via our JobLocator. Just a few clicks, and you can send us your application documents, such as CV, references, and project lists, if applicable. A cover letter is not required.

By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.

ContactContact

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