Service Transition Manager Avionics

ROHDE & SCHWARZ GmbH & Co. KG; Memmingen; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading technology company in Memmingen is seeking a Service Transition Manager to execute and coordinate transitions within complex systems. This role involves close cooperation with project teams and ensuring the setup of service structures in ERP systems. The ideal candidate should possess strong coordination skills and experience in service management within an international context.

Qualifikationen

• Experience in service transition management within complex systems.
• Strong communication skills for coordinating with various stakeholders.
• Ability to develop and implement service structures.

Aufgaben

• Execution and coordination of Service Transition in complex projects.
• Point of contact for service and support issues during projects.
• Ensuring implementation of necessary service structures in internal and external departments.

Jobbeschreibung

• Execution and coordination of Service Transition within the framework of comprehensive and complex R&S systems and projects in an international environment
• Point of contact for service and support issues during the project phase
• Ensuring the implementation of necessary service structures and capabilities within internal departments, external service providers/partners, and subsidiaries (L1, L2, L3, Field Service, etc.) for the supported systems and projects
• Establishing coordinated communication and logistics concepts for each system/project
• Ensuring the introduction of services for systems/projects, setting up service structures in ERP and other systems
• Close cooperation with the project team, department, and all internal service centers
• Creating quantity frameworks/cost calculations for Service Transition in consultation with all relevant stakeholders
• Supporting Sales and Product Management in establishing new service elements and contributing to the sales phase
• Responsible for the handover to the Service Delivery Organization
• Developing and implementing optimization and cost-saving potentials
• Providing advisory support in the field of Service Transition