Service Engineer Belgium (m/f/d)

FERCHAU GmbH; Remote; EUR 60.000 - 68.000; Vollzeit

Zusammenfassung

A global leader in advanced technology solutions is seeking a Service Engineer to work in Belgium. This role involves site surveys, equipment installations, preventive maintenance, and providing customer support. Ideal candidates should have a technical apprenticeship and at least 3 years of service experience. The position offers a permanent contract, competitive salary, and various benefits such as 30 days of annual leave, bonuses, and a home office allowance.

Leistungen

38 hours work week

Overtime compensation

13th salary

30 days annual leave

Home office allowance €30/month

Company car

Qualifikationen

• Minimum 3 years of working experience in Service and Maintenance.
• Willingness and ability for extensive travel including overnight stays.

Aufgaben

• Conduct site surveys, installations, and preventive maintenance according to customer requirements.
• Provide technical support and troubleshooting for customers.
• Support sales efforts by finding opportunities for new systems.

Kenntnisse

Technical knowledge of Electron Microscopes

Customer support experience

English and local language proficiency

Proficiency in MS Office

Ausbildung

Technical Apprenticeship (Industrial mechanic, Mechatronics engineer, Electrical engineer)

Tools

System Software

Jobbeschreibung

For a global leader in advanced technology solutions we are currently looking for a "Service Engineer (m/f/d)" to be based in Belgium. This company known for its precision technology combines deep scientific expertise with agile engineering to empower breakthroughs and foster sustainable innovation for a better tomorrow. Besides its core focus on lab solutions, the expertise extends across diverse high-tech sectors.

Service Engineer Belgium (m/f/d)

RemoteFull time60,000 - 68,000 €Leuven, Belgium

Key Accountabilities

• Carry out site surveys, installations of new equipment, preventive maintenance, relocations and modifications according to customer requirements
• Conduct operator training and instruct customers in using and maintaining products
• Respond to customer questions, troubleshoot, investigate and resolve technical problems by phone and on-site
• Support the Sales Business Area with exhibitions and finding sales opportunities for new systems
• Report difficulties and problems to the technical support staff and find intermediate workable solutions
• Respond to technical questions regarding the organisation's services
• Establish and maintain on-going positive relationships with customers
• Research, evaluate and recommend equipment upgrades
• Monitor and resolve recurring problems
• Always act, communicate and behave in compliance with laws and regulations and in accordance with the Group Code of Conduct
• Follow all Health & Safety and Environmental requirements as defined in work instructions; follow required emergency prevention and operational controls

Benefits & Conditions

• Permanent employment contract
• 38 hours per week (Monday-Friday)
• Overtime compensation (+25 % bonus) and/or time off in lieu through flex days (additional holiday - up to 12 days per year)
• 30 days annual leave
• 13th salary
• Vacation bonus + annual government indexation
• ECO check: € 250 per year
• Homeoffice allowance € 30 per month
• Flat rate meal allowance € 160 per month
• Company car

Your Profile

• Technical Apprenticeship (Industrial mechanic, Mechatronics engineer, Electrical engineer)
• min. 3 years of working experience in Service and Maintenance
• Technical knowledge of Electron Microscopes
• Experience with customer support
• Willingness and ability for extensive travel incl. overnight stays
• English and local language
• MS Office, System Software

Is what we offer a perfect fit for you? Then we look forward to receiving your application - online quoting reference JTE26-90463-DUS_DI to Ms. Anna Katharina Eickhoff. We will match your potential with our opportunities. Challenge accepted? Let's head for the next level together and design the future!