Senior UX Consultant (fmd)

E.ON Digital Technology; Berlin; Hybrid; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

A leading technology firm is seeking a Senior UX Consultant in Berlin to enhance user experience for over 80,000 internal users. You will manage stakeholder relationships, drive user-centric improvements, and collaborate with other teams on UX initiatives. Ideal candidates will have significant professional experience, a degree in business administration, and proficiency in both German and English. This role offers a hybrid work model, generous vacation days, and opportunities for personal and professional growth.

Leistungen

Hybrid work flexibility

30 days of paid vacation

Company-sponsored health membership

Pension scheme and insurance package

Qualifikationen

• Many years of professional working experience in relevant positions.
• Exceptional analytical skills and a high affinity for numbers.
• Strong project management skills.

Aufgaben

• Take care of over 80.000 internal users and improve their experience with our IT products and services.
• Collaborate with product and service owners to monitor and push the progress of their UX actions.
• Report the status of activities that improve the user experience to stakeholders.

Kenntnisse

User experience improvement

Stakeholder management

Analytical skills

Project management

Fluent in German and English

Ausbildung

Completed studies in business administration or a comparable qualification

Tools

Service Now

Nexthink

Qualtrics

Jobbeschreibung

Digital Technology GmbH Permanent Part or Full time

You have a passion for technology and want to make the world a greener place

Then become a playmaker and join our team as Senior UX Consultant (f / m / d) at Digital Technology.

We play a key role in shaping the energy transition by leading digital transformation across Europe. We explore new paths by developing ideas breaking new ground making visions reality and bringing new technologies to life. We deliver sustainable technology solutions because its on us to make new energy work!

Team your impact

Are you thrilled by user experience and IT topics? Then join our team and take care of our 80.000 users and improve their experience with our services and IT tools.

Your Role meaningful & rewarding

• Take care of over 80.000 internal users and improve their experience with our IT products and services
• Collaborate with product and service owners to monitor and push the progress of their UX actions
• Report the status of activities that improve the user experience to national and international stakeholders including senior management
• Analyze technical incident and feedback data from different tools (Service Now Nexthink Qualtrics) and carve out main polluters as well as other significant findings
• Translate numbers data and facts into content-related improvement potential and derive meaningful actions with the collaboration of service and product owners
• International stakeholder management with the clear target to improve the user centricity

Your Profile authentic & open-minded

• Many years of professional working experience in relevant positions
• Completed studies in business administration or a comparable qualification
• Exceptional analytical skills and a high affinity for numbers
• Strong project management skills
• Fluent in German and English
• High willingness to travel regularly in Europe

Our Benefits smart & useful

• Enjoy hybrid work : We combine office collaboration with focused work from home. Its also possible to go on workation for up to 20 days per year within Europe.
• Advance your development : We grow and we want you to grow with us. Learning on the job exchanging with others or taking part in an individual training our learning culture enables you to bring your personal and professional development to the next level.
• Recharge your battery : You have 30 days of paid vacation per year plus Christmas and New Years Eve off. Your battery still needs charging You can exchange parts of your salary for more paid vacation or you can take a sabbatical.
• Stay active & healthy : Benefit from a company-sponsored health membership.
• Elevate your mobility : From car and bike leasing offers to a subsidised Deutschland-Ticket your way is our way.
• Think ahead : With our company pension scheme and a great insurance package we take care of your future.
• This is by far not all We are looking forward to speaking with you about further benefits during the hiring process.

Do you have questions

For further information please contact the Talent Acquisition Team.