Senior Cloud Solution Architect - Cloud & AI

Microsoft; Deutschland; Vor Ort; EUR 85.000 - 120.000; Vollzeit

Zusammenfassung

A leading technology firm in Germany seeks a Senior Cloud Solution Architect to drive the adoption of Azure and AI for enterprise customers. You will engage in strategic discussions, support customer skilling, and develop opportunities to enhance business outcomes. The ideal candidate will have over 10 years in cloud technologies and customer-facing roles, as well as strong leadership skills. This position offers a chance to work at the forefront of technology and innovation.

Leistungen

Competitive salary

Health insurance

Flexible work hours

Qualifikationen

• 10+ years of experience in cloud/infrastructure technologies.
• 10+ years experience in a customer-facing role.
• Demonstrated leadership abilities and strong influencing skills.

Aufgaben

• Drive the adoption of AI and cloud technologies.
• Support customer skilling and make skilling recommendations.
• Develop opportunities to drive Customer Success business results.

Kenntnisse

Cloud infrastructure technologies

IT consulting

Leadership

DevOps principles

Software development

Ausbildung

Bachelor's Degree in Computer Science or related field

Tools

Azure

AWS

Google Cloud

.NET

JavaScript

Python

Jobbeschreibung

Overview

Be the force that ignites transformation for our Enterprise customers as a Senior Cloud Solution Architect in the cross functional Cloud+AI Customer Success team. In this pivotal role, you'll champion the adoption of Azure and AI, guiding organizations to breakthrough outcomes and lasting impact. Partner with visionary experts in your team, shape complex digital architectures, and empower innovation—helping every customer discover what's possible in the era of AI.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

In this role, you will partner with customers to drive the large-scale adoption of AI and cloud technologies, using a programmatic approach to accelerate transformation across their business. You will elevate our collaboration by leveraging the Microsoft Unified support model, ensuring our engagements deliver both technical depth and strategic value. Your focus will include identifying and growing value-generating opportunities where customers can truly benefit from the capabilities of the cloud. As a Senior Cloud Solution Architect, you will seamlessly navigate between deep technical architecture discussions and strategic C-level conversations, adapting your communication to effectively engage diverse stakeholders. This opportunity will allow you to accelerate your career growth, deepen your business and technical acumen, and develop key skills in both customer engagement and innovation leadership.

Responsibilities

• Understand customers' overall business and IT priorities and success measures for AI, platform engineering, application modernization, and cloud migration opportunities.
• Act as the voice of the customer by driving new feedback into engineering, providing insights on usage and application patterns, and accelerate solution delivery through architectural reviews, proof of concepts/MVP applications, and environment setup.
• Support customer skilling by making skilling recommendations or delivering technical discussions, workshops, and other cloud readiness activities, and ensure that solutions exhibit performance, security, scalability, maintainability, and reliability upon deployment.
• Consumption (Cloud & Support) growth — Develop opportunities to drive Customer Success business results and help customers get value from their Microsoft investments; identify resolutions to customer blockers by leveraging subject matter expertise and internal Microsoft processes for escalations to support and engineering.
• Drive customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementation; proactively use knowledge of Microsoft products, services, and value propositions (and those of competitors) in conversations to identify growth opportunities based on customer needs.
• Learn new technologies or services aligned to customer needs and patterns in cloud application development; stay current with the latest Azure, AI, and GitHub capabilities, cloud application patterns; be a practitioner of one or more enterprise languages (e.g., .NET, Python, Java, JavaScript/Node.js) and related frameworks.
• Share ideas, insights, and strategic technical input with technical teams and internal communities; participate in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and generate ideas for changes and improvements to existing IP, technologies, and processes for designated customers/partners to drive IP reuse, best-practice sharing, and consumption acceleration.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 10+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development, or related areas.
• 10+ years of experience in a customer-facing role (internal and/or external).
• 10+ years of experience working on technical projects.
• Technical certifications in cloud (e.g., Azure, AWS, Google) and security certifications.
• Deep experience in enterprise-level cloud and hybrid infrastructures, DevOps principles, platform engineering, and solution design; skilled in development using .NET, Java, JavaScript/Node.js, or Python and related frameworks.
• Demonstrated leadership abilities, executive presence, strong influencing skills with customers regardless of authority, and proven experience leading end-to-end transformational processes.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.