Senior Account Manager

Wolt; Hamburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A fast-growing delivery service company in Hamburg is seeking a Senior Account Manager to manage relationships with major SMB merchants. The ideal candidate will have over 5 years of experience in account management and a strategic mindset. This role involves driving product adoption and collaborating closely with restaurant partners. Competitive package with opportunities for professional growth in a dynamic environment.

Leistungen

Dynamic Environment

Impactful Work

Collaborative Culture

Professional Growth

Qualifikationen

• 5+ years in client-facing roles such as Account Management, Sales, or Marketing.
• Strong communication skills and a passion for strategic conversations.
• Good organizational skills and problem-solving attitude.

Aufgaben

• Leverage business acumen and analytical skills to drive product adoption.
• Strengthen partnerships through complex commercial negotiations.
• Monitor portfolio performance and provide data-driven consultancy.
• Conduct business reviews with a consultative approach.

Kenntnisse

Business Development

Sales Experience

Account Management

Negotiation

Relationship Management

Data-driven analysis

Fluent in German

Excellent in English

Tools

Looker

Power BI

SQL

Microsoft PowerPoint

Salesforce

Excel

Jobbeschreibung

About Wolt

At Wolt, we create technology that brings joy, simplicity, and earnings to neighborhoods. Since 2014, we started with the delivery of restaurant food. Now, we're building the delivery of (almost) everything, and you'll find us in over 500 cities across 30 countries. In 2022, we joined forces with DoorDash, and together, we continue to dream big and expand globally.

Working at Wolt isn't always easy, but it's definitely exciting. Here, you'll learn, build, and ship more than in most other companies. You'll be challenged but also have fun along the way. If you're a self-starter with drive and an entrepreneurial spirit, this could be the ride of your life.

Are you an experienced and strategic account manager with a service-first and analytical mindset? Does a challenging role in one of Europe's fastest-growing companies interest you? If so, we'd love to chat!

What you'll be doing

Our Account Management team is central to Wolt's success in Germany, ensuring all our existing restaurant partners thrive. As Wolt expands in scale and scope, our account management capabilities must grow accordingly.

As a Senior Account Manager, you will manage our largest SMB merchants, increase adoption of Wolt's products, and drive their growth. Your role includes negotiating complex deals, analyzing large datasets, and managing your portfolio with a consultative approach.

Day-to-day in this role you'll :

• Leverage your business acumen and analytical skills to increase adoption of Wolt's products among restaurant partners.
• Drive complex commercial negotiations to strengthen partnerships while achieving financial targets.
• Monitor your portfolio's performance, interpret data, and provide data-driven consultancy.
• Conduct business reviews and lead discussions with a consultative approach.
• Collaborate with the Marketing team on campaigns with restaurant partners.
• Mentor team members and share knowledge to help others grow.
• Monitor the competitive landscape and provide feedback to influence product improvements.

Our humble expectations

• Experience: 5+ years in client-facing roles such as Account Management, Sales, or Marketing.
• Strategic thinking: Commercial acumen and a consultative approach, understanding industry financial drivers.
• Data-driven: Experience with analytical dashboards (e.g., Looker, Power BI, SQL).
• Sales: Strong communication skills and a passion for strategic conversations.
• Time Management: Good organizational skills and problem-solving attitude.
• Interpersonal Skills: Ability to adapt tone and communicate effectively.
• Proactivity: High ownership and initiative.
• Tools: Experience with analytical dashboards and advanced Excel/Google Sheets skills.
• Language Skills: Fluent in German and excellent in English.

What we offer

• Dynamic Environment: Work in a fast-growing tech company with a startup mindset.
• Impactful Work: Play a key role in our partners' growth and success.
• Collaborative Culture: Join a supportive, inclusive team that values innovation.
• Professional Growth: Opportunities for development within a global organization.

Next steps

• Introduction meeting (mutual introduction)
• Meeting with your potential manager
• Show us why you're the best candidate (assignment stage)
• Final interview to ensure a perfect fit

Our Commitment to Diversity and Inclusion

We are dedicated to fostering an inclusive community, hiring diverse teams from all backgrounds and experiences. We believe innovation thrives when everyone has a seat at the table and access to resources and opportunities to excel.

Required Experience: Manager

Key Skills

Business Development, Sales Experience, OEM, Account Management, Product Demos, Microsoft PowerPoint, Salesforce, Relationship Management, Sales Management, Customer Relationship Management, Enterprise Sales, Negotiation

Employment Type : Full Time

Experience : 5+ years

Vacancy : 1