Remote Travel Specialist

Hjbtravels; Remote; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

A global travel agency is seeking a Remote Travel Specialist to guide clients through their travel journeys. You'll assist with arrangements, manage inquiries, and ensure client satisfaction. Ideal candidates have excellent communication skills and a customer service background, preferably in travel or hospitality. Enjoy remote flexibility and exclusive travel perks, as part of a supportive community dedicated to memorable experiences.

Leistungen

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community focused on travel

Qualifikationen

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Proactive mindset and tech-savvy.
• Genuine enthusiasm for travel.

Aufgaben

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and special travel requests.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans and gather feedback.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Kenntnisse

Excellent communication skills

Background in customer service

Attention to detail

Strong organizational habits

Proactive mindset

Tech-savvy

Enthusiasm for travel

Jobbeschreibung

As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community. We provide structured training, mentorship, and ongoing support for agents globally, ensuring you’re fully equipped to succeed regardless of location.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Benefits

• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.