Product Trainer

Avomind; München; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading innovative technology company in Germany is seeking a dedicated professional to install and train customers on augmented reality simulation products, especially for manual and robotic welding. You will independently manage installations and provide first-level support while engaging in customer relationships across the DACH region. The ideal candidate should have experience in customer-facing roles, excellent communication skills, and a willingness to travel frequently. Proficiency in German and good English skills are also required.

Qualifikationen

• Experience in customer-facing roles like sales or service technician.
• Experience in presentations, training, or workshops.
• Ability to explain technical topics clearly.
• Willingness to travel frequently.

Aufgaben

• Install and train customers on augmented reality products.
• Plan and schedule installations and trainings independently.
• Provide first-level support.
• Conduct webinars for virtual training.
• Participate in trade fairs.
• Strengthen customer relationships in the DACH region.

Kenntnisse

Customer interaction experience

Presentation skills

Technical explanation ability

Troubleshooting skills

Good communication skills

Teamwork

Proactive and independent work

German (native)

English (good level)

Tools

Linux knowledge

Jobbeschreibung

About Our Client

Our client's mission is to revolutionize workforce development and manufacturing processes through innovative, immersive technologies. Join them and play a pivotal role in shaping the future of industry and education.

Tasks and objectives

• Installation and training on augmented reality simulation products for manual welding, robotic welding and painting
• Independent planning and scheduling of installations and training on site at their customers' premises
• First-level support
• Virtual training and support with webinars
• Participation in trade fairs
• You are on the road in the DACH region with a focus on Germany and strengthen their customer relationships through your commitment

Your experience and skills

• You have already gained experience in dealing with customers (e.g. through working in sales or as a service technician)
• You have some experience in giving presentations, training or leading workshops (virtually or on-site)
• You are enthusiastic about technical topics and have the ability to explain complex technical topics in an understandable way
• Knowledge of Linux is a plus
• You enjoy troubleshooting hardware problems
• Permanent willingness to travel is not an issue for you
• You are characterized by your proactive, independent and structured way of working
• Good communication skills, reliability and the ability to work in a team are a given for you
• You speak German at native speaker level and have a good level of written and spoken English