Palantir_Field Service Analyst_2_Stuttgart_GER

SHINE Systems; Stuttgart; Vor Ort; EUR 72.000 - 86.000; Vollzeit

Zusammenfassung

A technology solutions provider is seeking a Field Service Analyst in Stuttgart to strengthen user relationships and address technical issues. The role involves training users on Gotham software, troubleshooting issues, and collaborating with analysts globally. Candidates should have hands-on experience with Gotham, training experience, and a strong understanding of DoD missions. TS clearance is mandatory for this position, offering a competitive salary of $100,000 annually.

Qualifikationen

• Hands-on experience with Gotham required for training and guidance.
• Experience in classroom or deskside training is a must.
• Proficiency in troubleshooting technical issues is essential.
• Understanding of DoD or Law Enforcement missions is preferred.
• TS clearance is mandatory.

Aufgaben

• Troubleshoot technical issues and develop new use cases.
• Train users on software functionalities and gather feedback.
• Collaborate with analysts to address complex issues.
• Promote collaboration across a global enterprise.

Kenntnisse

Hands-on experience with Gotham

Training experience

Proficiency in troubleshooting technical issues

Strong understanding of DoD missions

Experience supporting intelligence operations

Tools

Python

Java

HTML

Jobbeschreibung

Palantir_Field Service Analyst_2_Stuttgart_GER

Tagged: Technology and Computer-Related, Intelligence Analytics

Summary: SHINE Systems is seeking experienced operations and intelligence professionals skilled in using and training others on software (e.g. Gotham, Gaia, Foundry, etc.) to join our team. As a Field Service Analyst, you will be on the front lines strengthening user relationships. Your responsibilities will include troubleshooting technical issues, developing new use cases, and working alongside analysts to solve unique and complex problems. This role may involve collaborating closely with users worldwide and providing direct feedback regarding software feature enhancements. Additionally, you will play a vital role in promoting collaboration across a global enterprise, ensuring continued success for our customers.

Job Requirements:

• Hands-on experience with the software product, Gotham. You will be responsible for training and guiding users in its application and functionality.
• Training experience (Classroom or Deskside)
• Proficiency in troubleshooting technical issues
• Strong understanding of DoD, Intelligence, or Law Enforcement missions
• TS clearance is REQUIRED

Desired Qualifications:

• Real world experience supporting intelligence or operations
• Familiarity with Gaia or Foundry
• Experience training other intelligence or operations software
• Travel independently, both CONUS and OCONUS, as required
• Technical knowledge, including working familiarity with languages such as Python, Java or HTML.

SHINE Systems is an Equal Employment/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Compensation$100,000.00

Posted: Friday, December 5, 2025
Job # 1452