Online Travel Coordinator

Destinytravel; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A travel coordination company is seeking an Online Travel Coordinator to support customers in planning and managing travel arrangements. Ideal candidates will have strong communication skills and a passion for helping travelers. This fully remote position offers flexible scheduling and opportunities for professional growth while ensuring clients have enjoyable journeys. Responsibilities include handling inquiries, assisting with itinerary adjustments, and providing essential travel information.

Leistungen

Fully remote position

Flexible scheduling

Access to training resources

Exclusive travel perks

Supportive team environment

Qualifikationen

• Customer service experience preferred but not required.
• Strong written and verbal communication skills are essential.
• Excellent attention to detail and organizational skills.

Aufgaben

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details and collect feedback after return.

Kenntnisse

Strong written and verbal communication skills

Attention to detail

Organizational skills

Comfort with digital tools

Customer service experience

Jobbeschreibung

As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs.

At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support.

Key Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Benefits

• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

What We’re Looking For

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.