Medical Service Engineer Germany

Resourcing Life Science; Deutschland; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

An established industry player is seeking a skilled Medical Field Service Engineer to join their team. In this dynamic role, you will be responsible for the installation, maintenance, and repair of medical equipment at customer sites, ensuring compliance with specifications and standards. You will leverage your excellent troubleshooting and problem-solving skills to diagnose and resolve equipment malfunctions effectively. With a focus on customer satisfaction, you will guide clients through technical issues and perform scheduled interventions to maintain equipment functionality. This position offers a unique opportunity to travel globally and make a significant impact in the healthcare sector.

Qualifikationen

• 2-3 years of experience as a Medical Field Service Engineer.
• Min 2 years in calibration, repair, validation for medical devices.

Aufgaben

• Install, remove, and relocate technical equipment at customer sites.
• Conduct on-site repairs and investigate technical problems reported by customers.

Kenntnisse

Troubleshooting

Problem-solving

Calibration

Repair

Validation

Qualification for equipment

English language proficiency

Jobbeschreibung

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

• 2-3 years of experience as a Medical Field Service Engineer
• Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma)
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken.
• Availability to travel globally 70%.