Lobby Houseperson | State College Toftrees Golf Resort

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading hospitality company seeks a dedicated Cleaning Staff member in Magdeburg to maintain the high standards of cleanliness in public areas. The ideal candidate will have at least one year of cleaning experience, preferably in a hotel setting, and strong communication skills. Bilingual English/Spanish is a plus. This role involves flexible working hours, including weekends and holidays, ensuring guest satisfaction and handling any complaints professionally.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Clean hotel public areas, ensuring established standards of cleanliness.
• Report maintenance deficiencies and handle guest requests.
• Ensure confidentiality and security of all guest rooms.

Kenntnisse

Cleaning experience

Communication skills

Knowledge of chemical handling

Bilingual English/Spanish

Jobbeschreibung

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Maintains standards of quality and cleanliness throughout daily assignments.

Observes all house and safety rules, housekeeping procedures, and security procedures.

Cleans and services assigned public spaces according to franchise and hotel standards.

Returns and restocks cart at end of shift.

Complete additional deep cleaning / seasonal cleaning functions as scheduled.

Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.