Junior IS Support & Training Specialist with security clearance

Work Life Group NL; Münster; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A multinational organization in Münster is seeking a Junior Information Systems (IS) Support & Training Specialist. You will provide training and support for critical CIS infrastructure, ensuring personnel effectively use technology for operational success. Ideal candidates will have experience in IT architecture, adult education, and proficiency in Microsoft Office. This position offers a unique opportunity to work in a dynamic, bilingual NATO environment, contributing to defense operations.

Qualifikationen

• Proven experience in IT-architecture.
• Proven experience in adult education.
• Experience with ITSM tools like Service Now.
• Proficiency in Microsoft Office Suite.
• Advanced English language skills.

Aufgaben

• Plan and provide CIS training for staff on IKM tools.
• Support and sustain current CIS infrastructure.
• Advise on controlling technical information flow.
• Support Change, Incident and Problem Management processes.

Kenntnisse

IT-architecture

Adult education

TT+ Functional Administrator courses

ITIL Foundation certification

ITSM Tool Training

Microsoft Office Suite

MS SharePoint Functional Administrator

Strong communication skills

Advanced English skills

Jobbeschreibung

Overview

Would you like to join the leading international intergovernmental organization?

As a Junior Information Systems (IS) Support & Training Specialist within the multinational 1(German/Netherlands) Corps, you will play a pivotal role in strengthening digital operational capabilities. You will be responsible for empowering staff through effective training and providing critical support for CIS (Communications and Information Systems) infrastructure. Working in a dynamic, bilingual NATO environment at the headquarters in Münster, you will ensure military and civilian personnel can effectively leverage technology for mission success. This role is a unique blend of technical support, adult education, and process management within a high-security defense context.

Responsibilities

• Plan and provide CIS training for members of 1GNC staff and subordinate units on IKM tolls and informations systems, processes and procedures.
• Assist in supporting and sustaining current CIS infrastructure of 1GNC Peacetime Locations (PTL) ICCW staff branches, subordinate units, external national and international agencies and contractors.
• Advice 1GNC Staff ICCW DOS on measures to control and improve the technical information flow within 1GNC including user support and training on applications.
• Support Change, Incident and Problem Management Process within 1GNC PTL.

Essential Qualifications & Experience

• Proven experience in IT-architecture
• Proven experience in adult education.
• Experience with and courses completed for TT+ Functional Administrator.
• Certificate in ITIL Foundation.
• Experience with and courses completed for ITSM Tool Training (for example Service Now).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with and courses completed for MS SharePoint Functional Administrator.
• Strong communication and pedagogical skills.
• Advanced English skills

Nice to have

• Knowledge of strategic and tactical communication networks (esp. NLD, DEU and NATO) is preferred.
• Working experience in military divisional or corps environment is preferred.
• Education in computer science or electronics is preferred.
• NATO C4ISR Technology Orientation (ETOC Course ID: CCC-SM-22206) is preferred.
• NATO Networking Infrastructure (ETOC Course ID: CCC-DC-32237) is preferred.
• Digital Communication (JADL113) (ETOC Course ID: CCC-DC-22276) is preferred.
• MS SharePoint Functional Administrator (ETOC Course ID: CCC-ET-32337) is preferred.
• TT+ Functional Administrator (ETOC Course ID: CCC-ET-42352) is preferred.
• Proficiency in the German language is preferred.

If you\'ve read the description and feel this role is a great match, we\'d love to hear from you! Click "Apply for this job" to be directed to a brief questionnaire. It should only take a few moments to complete, and we\'ll be in touch promptly if your experience aligns with our needs.